Experience

Unity Technology Solutions- an Ekco company

• Ireland
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Sales & Marketing

  • Jan 2019 - Present

  Reporting directly to the CEO, I am primarily responsible for managing the Unity sales team and delivering in-line with quarterly and annual financial targets. This sales team is responsible for delivering revenue and profitability growth on an annual basis in the public and private sectors across Ireland specifically in the area's of Cloud Services, Managed Services and Professional Services.The role involves:-* Being passionate about customer satisfaction.* Account Director on some of Unity's key client accounts.* Engage with the executive management team to provide input into the strategic direction of Unity.* Work closely with our Marketing function to define suitable campaigns and events.* Manage our relationship with our key partners including Microsoft, Sophos, HP, Dell and Vodafone.* Set, measure and deliver on personal and team based targets.* Report on all sales related metrics and KPIs at the quarterly board meeting.* Identify, qualify and ultimately win very large and complex IT project and IT service contracts either directly or indirectly by supporting the sales team in winning business.* Coaching the sales team to operate as a consultative sales professional.* Managing multiple, complex customer engagements.* Managing multiple internal business growth and performance enhancement initiatives.* Set and maintains high performance standards across the sales team.

• Head of Sales

  • Jan 2016 - Dec 2018

• Managed Services Practice Manager

  • May 2015 - Jan 2016

  Commercial Manager for the Managed Services line of Business with overall responsibility for the growth of market share for Unity in this space. The role involves direct selling and also supporting both the internal and external sales teams in the achievement of their Managed Services targets. The role also involves advising the business on its sales strategy for Managed Services, working closely with Marketing in ensuring the key messages around our offerings are communicated to our customers, working closely with the Operations teams who are tasked to deliver these Managed Services both for on premise and/or Cloud based IT environments. I am also Client Director for a number of Enterprise accounts and delivering IT Solutions across our core competencies to these customers.

• Sales Manager

  • Jan 2012 - May 2015

  Managing the field sales team with overall responsibility for the day to day management of this key team. My role also involves advising the business on its sales strategy, making improvements to the sales function and I also work closely with the Operations, Finance, Engineering and Marketing teams in establishing good working practice between these teams and the field sales team.I am also responsible for managing a number of the companies Enterprise key accounts and delivering IT solutions across our core competencies to these customers. My main area of focus would be Data Infrastructure / Managed Services solutions both on premise and Cloud based.Some specific tasks include:* Weekly sales pipeline forecasting to Senior management level.* Monthly sales team meeting preparation and delivery.* Bid management and sign of.* Attending meetings with Sales team to qualify opportunities, present best fit solution and/or negotiate deal closure.* Schedule and chair improvement initiative meetings between Sales and Operations department. * Day to day ownership of field team sales target.* Deal shaping - cost, solution with sales team to ensure commercial due diligence.* Day to day coaching / mentoring field sales team * Monthly 1 to 1 meetings with sales team including deep understanding of pipeline sales stages, sales activities and planned prospect targets.* Work with Head of Sales to implement company sales incentive plan.* Performance Appraisals - twice per annum.* Working with marketing to ensure optimum return on company marketing activities including event follow up, mail campaign planning, database information quality checks and lead verification.* Expense & Commission claim verification.* Identifying resource gaps in sales team and actively recruit via a number of avenues including social media, recruitment agencies and industry networking.* New hire induction management.



eir evo

• Ireland
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Account Manager

  • Nov 2008 - Dec 2011

  Senior Client Director focusing on delivering value add and cost effective IT solutions to key corporate clients. Specialised in IT Managed Services, consultancy, Cloud and project management offerings in the Data Infrastructure market. Some of the Cloud solutions I sold included Cloud Backup, Cloud DR, IaaS and SaaS.Key technology experience included HP, Microsoft, VMware, 3COM, Symantec, Dell & IBM.Key industry experience included Local & National Government, Pharmaceutical, Distribution, Manufacturing, Legal & Financial Services, SME's and Large Enterprise organisations.



Evros

• Account Manager, National Sales Manager, General Manager, Operations Director

  • May 1999 - Nov 2008

  My final role in Evros was as Operations Director where I was responsible for the day to day management of the following departments:- sales, technical support, projects, marketing and purchasing. Prior to this I held many roles within Evros having joined the company originally in sales in their Dublin office when this office was first opened. Throughout my 9 year career with Evros I held the following roles:- Account Manager, Sales Supervisor - Dublin, Sales and Marketing Manager - Nationwide, Sales and Marketing Director, Operations Director.