Co-Founder

• Jan 2023 - Present

IT Support Specialist

• May 2022 - Present

keep computer systems running smoothly and ensure users get the maximum benefit from theminstall and configure computer hardware operating systems and applicationsmonitor and maintain computer systems and networksTalk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issuesTroubleshoot system and network problems, diagnosing and solving hardware or software faultsreplace parts as requiredprovide support, including procedural .documentation and relevant reportsfollow diagrams and written instructions to repair a fault or set up a systemsupport the roll-out of new applicationsset up new users' accounts and profiles and deal with password issuesrespond within agreed time limits to call-outswork continuously on a task until completion (or referral to third parties, if appropriate)prioritize and manage many open cases at one timetest and evaluate new technologyconduct electrical safety checks on computer equipment. Show less

Digital Marketing Specialist

• Jan 2020 - Present

Develop optimization strategies that increase the company's search engine results rankingsResearch SEO keywords to use throughout the company's website and marketing materialsSet measurable goals that demonstrate improvement in marketing effortsMonitor daily performance metrics to understand SEO strategy performanceEfficiently communicate with other marketing professionals to align goalsCollaborate with others within the marketing department to manage SEO strategyWrite compelling and high-quality website content, including blog posts and page descriptionsUpdate content and website links for maximum optimization and search engine rankingsCreate thorough documentation that adheres to the organization's guidelines.To translate complex product information into clear, polished, and engaging copy, gain a thorough understanding of products and services. Show less

Technical Writer

• Jan 2021 - Present

Write user-friendly material that fulfils the demands of the target audience, transforming insights into language that empowers our users. Examine current material and come up with new ways to improve it. Write user-friendly material that fulfils the demands of the target audience, transforming insights into language that empowers our users. Examine current material and come up with new ways to improve it.

Web Developer

• Sep 2020 - Nov 2022

Strong JavaScript skills, including DOM manipulation and the JavaScript object model. Working knowledge of common React.js workflows (such as Flux or Redux). Familiarity with RESTful APIs. Knowledge of contemporary front-end development workflows and tools. Ability to comprehend and translate business requirements into technological specifications Strong JavaScript skills, including DOM manipulation and the JavaScript object model. Working knowledge of common React.js workflows (such as Flux or Redux). Familiarity with RESTful APIs. Knowledge of contemporary front-end development workflows and tools. Ability to comprehend and translate business requirements into technological specifications