Simon Girardin

CRO Manager at ConversionAdvocates
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA

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5.0

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Scot Stier

🌟 Highly Recommend Simon 🌟 I am thrilled to recommend Simon for their outstanding qualities! 🚀 🔹 Enthusiasm: He brings an infectious energy to the table, inspiring the entire team to excel. 🔹 Knowledge: With deep expertise in CRO, Simon is a valuable resource, always up-to-date and an outside of the box thinker. 🔹 Extension of the Team: From day one, he seamlessly integrated into our team, fostering a collaborative environment. An incredible professional who elevates any project! 🙌 #Recommendation #TeamPlayer #Expertise

Matthew Damman

I was a client of Conversion Advocates and worked closely with Simon as our Relationship Manager and he was fantastic in his attention to detail, follow-up and execution. We ran constant tests with defined results that helped our conversion rates climb. I've appreciated Simon's dedication to our business and our success.

Jamie Benchimol

From the moment I started working with Simon, I knew he was a very detail-oriented and passionate person. He truly loves what he does and the clients that he works with can see and feel that. Not only was Simon able to provide many different and out-of-the-box solutions to his clients, but he was also someone that I was able to count on to get the job done well. I also can’t leave out how process-oriented he is and how this greatly helped his team and the people who worked closely with him. Simon is great at what he does and has been a pleasure to work with.

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Credentials

  • AB Tasty User
    AB Tasty
    Aug, 2022
    - Nov, 2024
  • A/B Testing Mastery
    CXL
    Nov, 2021
    - Nov, 2024
  • Heuristic Analysis Frameworks
    CXL
    Oct, 2021
    - Nov, 2024
  • Professional Scrum Master I
    Scrum.org
    Sep, 2020
    - Nov, 2024
  • Google Tag Manager Fundamentals
    Google
    Oct, 2020
    - Nov, 2024
  • Advanced Google Analytics
    Google
    Sep, 2020
    - Nov, 2024
  • Google Analytics Fundamentals
    Google
    Sep, 2020
    - Nov, 2024
  • Email Marketing
    HubSpot Academy
    Jan, 2021
    - Nov, 2024
  • Growth-Driven Design
    HubSpot Academy
    Oct, 2020
    - Nov, 2024
  • Content Marketing
    HubSpot Academy
    Oct, 2020
    - Nov, 2024
  • Inbound Marketing
    HubSpot Academy
    Sep, 2020
    - Nov, 2024
  • Inbound
    HubSpot Academy
    Sep, 2020
    - Nov, 2024
  • Google Ads Search Certification
    Google Digital Academy (Skillshop)
    Oct, 2020
    - Nov, 2024
  • SEMrush Content Marketing Toolkit Exam
    SEMrush
    Oct, 2020
    - Nov, 2024
  • Google Analytics Individual Qualification
    Google Digital Academy (Skillshop)
    Sep, 2020
    - Nov, 2024
  • SEMrush SEO Tollkit Exam
    SEMrush
    Sep, 2020
    - Nov, 2024

Experience

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • CRO Manager
      • Jan 2022 - Present

      I consult growth-stage startups to help achieve their business goals. Using a proven process for 185+ startups, my clients achieve to stand up their CRO programs and be ROI-positive inside of the first 90 days. My 2022 in review: • Launched 13 ROI positive CRO programs • Achieved a 28.7% validated win rate over 138 experiments • Completed 61 custom research deliverables • Documented 27 research, strategy and consulting SOPs • Obtained 4 highly rated client reviews on Clutch • Contributed in building the ClickUp space and templates to enable internal performance tracking The average in house CRO team will achieve a validated win rate around 10-12%. I am consistently beating this benchmark due to my rigor in my application of a proven process, and with my relentless pursuit of conducting primary research. If you want to achieve a ROI-positive CRO program, feel free to send me a DM. Show less

    • Business Consulting and Services
    • CRO Consultant
      • Aug 2022 - Present

      Growth Stage Startups come to me for help in setting up a process to measurably drive growth through CRO. I act as the strategic leader and guide my clients to become ROI positive inside of 90 days. To achieve this level of success, everything is dependant on implementing the CRO process properly and applying it with rigor. Services offered : • Experimentation & Split Testing • Customer & Market Research • Customer Journey Mapping As a professional speaker, I offer three main presentation topics : - The Importance of Customer Research - CRO Process and Methodology - Research Myths In The Marketing World Show less

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • CRO Lead
      • Jul 2021 - Jan 2022

      RESTRUCTURE THE CRO SERVICE• Advocated a new vision and direction for the service.• Restructured the service fees, how it sold and how it is delivered to better reflect the scientific method and process.• Producticized a number of new services into packages that could be sold, and pitched to introduce them to management and to clients.• Mapped, documented and communicated new CRO processes inside Click Up, a project management software.• Built a detailed 90-day CRO training program.ADVOCATE A NEW VISION• Increased the average client MRR by 2X with a better definition of the ICP and a cleansing of unqualified clients. Grew the service monthly billables by 3X as well.• Shifted the mindset from increasing the conversion rate to increasing Lifetime Value (LTV) and from User Experience (UX) to Customer Experience (CX).• Created and nurtured a healthy culture of accountability and rigor, leading up to the CRO team being reputed agency-wide for being organized and effective.• Built a data-driven culture designed to extract and act upon key learnings, leveraging data triangulation and shift client insights to hypotheses instead of untested recommendations.• Developed and documented processes to support the team's growth and satisfaction, such as a fully mapped 3 month onboarding plan, a quarterly career path tracker, clear performance review criteria and bi-weekly 1:1's.• Recognized as the agency’s best motivator for 2021. Show less

    • CRO Analyst
      • Sep 2020 - Jul 2021

      CONVERSION RATE OPTIMIZATION• Audit pages or platforms based on usability heuristics to recommend improvements or experiments on design principles, value proposition and user flow sequences.• Plan, implement and analyze A/B testing experiments using Google Optimize.• Design highly engaging and converting landing pages when my clients have a specific audience & objective in mind, using Unbounce and HubSpot. Examples of success stories : - Client in the construction industry : lead generation for a E-book, 58% conversion rate. - Client in the tech industry : lead generation for a recurring service, 5.5% conversion rate. - B2B client in the power tools industry : lead generation for multiple HubSpot landing pages : improving conversion rate from <1% to 6%.• Design wireframes to present concept ideas using Abode XD.• Conduct customer research, including Analytics insights, UX competitive analyses, user testing and surveying.SEARCH ENGINE OPTIMIZATION• Conduct keyword research : keyword mapping, grouping and comparison to competitors to identify gaps and opportunities.• Create content strategies meant to improve thought leadership, conversions & authority in the industry.• Prepare & present trainings to educate clients on SEO & its purpose : empower clients with my skills, knowledge & vision.TRACKING & ANALYTICS• Perform tracking audits that validate proper and standard implementations. Validate goal tracking with knowledge of business objectives in mind. Understand the differences between lead generation websites and ecom websites.• Provide strategical recommendations to improve data collection, whether be it with Google Analytics, or other tools, such as Hotjar, or GTM.• Implement tracking autonomously using Google Tag Manager or code snippets: javascript, iframes.• Troubleshoot tracking or formatting issues with Chrome Dev Tools. Show less

    • Canada
    • Machinery Manufacturing
    • 700 & Above Employee
    • Digital Marketing Consultant
      • Aug 2018 - Aug 2019

      SOCIAL MEDIA• Develop dedicated landing pages on Unbounce for audiences to subscribe to webinars.• Manage high performing ad campaigns with budgets in the 4 figures, that generate strong engagement level, >8 relevance score, and high conversion rates.• Recommend copy, audience and targeting for paid campaigns.• Provide vulgarized performance reports of ad campaigns performance with key insights and recommendations.• Audit the UX/UI of content pieces created by BU marketing managers.• Recommend social media content in line with the content strategy.• Coach and support the Digital Marketing and Communications intern.PROJECT MANAGEMENT FOR THE MATERIAL HANDLING BUSINESS UNIT• Coordinate the launch of new products.• Recommend UX/UI improvements to the products catalog.• Provide content to complete product pages, such as features and benefits.• Coordinate the production of technical documents such as FAQs.• Provide recommendations, and improve tools for sales representatives. Show less

    • Digital Marketing and Communications intern
      • May 2018 - Aug 2018

      SOCIAL MEDIA• Schedule and publish posts to respect the editorial calendar.• Recommend copy, audience and targeting for paid campaigns.• Publish paid campaigns.• Provide insights to BU managers to create relevant digital communications : provide a user experience point of view .• Analyse social media performance monthly through KPIs, and recommend improvements, such as tracking the Facebook Relevance Score.• Provide vulgarized performance reports to BU managers with key insights and recommendations.• Recommend A/B testing for new social media functionalities and provide a debrief on the performance of the tests.• Follow and be aware of social media best practices and updates, and provide key insights to my team through monthly meetings.• Perform regular competitive intelligence on social media.WEBSITE• Optimise SEO via metalinks, file nomenclature, desriptions, etc, on CMS.• Update content, publish articles and websites sections on CMS.• Create test pages on stage website and provide mock-ups for new content before posting live.• Recommend improvements for user experience. Show less

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Call Center Supervisor
      • Nov 2016 - Jun 2018

      • Develop a process that puts empathy at the forefront of communications, resulting in +30% effectiveness to close donations from past alumni.• Provide coaching and advice to the team.• Oversee operations from a team of 8-15 phone operators.• Train employees on the process and best practices.

    • Telephone Operator
      • Jan 2016 - Jun 2018

      • Create empathetic relationships with past alumni to ask for their donations for current student projects.• Gather personal and professional updates and update the database.• Close donations from cold outreach to fund special student projects.

    • Canada
    • Wholesale Building Materials
    • 300 - 400 Employee
    • Marketing Intern
      • Aug 2017 - Dec 2017

      • Manage high performing ad campaign with a budget in the 5 figures, that generate strong engagement level, >8 relevance score, and high conversion rates. • Strategize and create a Hubspot campaign to nurture leads and drive them down the conversion funnel. • Establish email sequences leveraging workflows inside Hubspot. • Generate reports from Google Analytics & Hubspot, and present them to the CMO. • Manage high performing ad campaign with a budget in the 5 figures, that generate strong engagement level, >8 relevance score, and high conversion rates. • Strategize and create a Hubspot campaign to nurture leads and drive them down the conversion funnel. • Establish email sequences leveraging workflows inside Hubspot. • Generate reports from Google Analytics & Hubspot, and present them to the CMO.

    • United States
    • Wholesale Building Materials
    • 300 - 400 Employee
    • Marketing Intern
      • Jan 2017 - Apr 2017

      • Prepare tradeshows with assets, merch and kiosk materials. • Coordinate projects involving multiple stakeholders, and maintaining delivery dates. • Negotiate with suppliers for orders of merch, print assets & others. • Prepare tradeshows with assets, merch and kiosk materials. • Coordinate projects involving multiple stakeholders, and maintaining delivery dates. • Negotiate with suppliers for orders of merch, print assets & others.

Education

  • Université de Sherbrooke
    M. Sc., E-Commerce/Electronic Commerce
    2019 - 2020
  • Université de Sherbrooke
    Baccalauréat, Marketing
    2015 - 2019
  • CXL
    2021 -
  • Cégep de Saint-Hyacinthe
    Diplôme d'Études Collégiales, Sciences humaines avec profil en administration
    2013 - 2015
  • École Secondaire Saint-Joseph
    2008 - 2013

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