Simon Elcock

Digital Programme Manager at Redmoor Health
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Preston Area, UK

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Bio

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Credentials

  • Prince 2 Foundation in Project Management
    AXELOS Global Best Practice
    Jan, 2022
    - Oct, 2024
  • Prince 2 Practitioner in Project Management
    AXELOS Global Best Practice
    Jan, 2022
    - Oct, 2024

Experience

  • Redmoor Health
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Digital Programme Manager
      • Apr 2022 - Present

      Supporting GP practice IT work and coaching and supporting practice teams as part of Redmoor Health's digital maturity programme Supporting GP practice IT work and coaching and supporting practice teams as part of Redmoor Health's digital maturity programme

  • NHS
    • Hospitals and Health Care
    • 700 & Above Employee
    • IT Operations Manager
      • Sep 2009 - Present

      I am lucky to have the freedom and autonomy at work to look at our current ways of working or work on new healthcare initiatives to find ways technology can create efficiencies, make digital healthcare usable and implement solutions that are inclusive and allow people to use technology to improve their health outcomes. My career in the NHS has used many of the skills I learnt in the private sector. I was recently awarded a City and Guilds Level 5 Diploma in Primary Care and Health Management. This course helped formalise many of the skills I had learned within the NHS and forged a greater understanding of the healthcare sector. I am dedicated, creative, motivated, innovative, analytical and have a keen eye for how IT can create efficiencies and improve the way we use information. I am approachable, organised, loyal, enthusiastic and a good communicator. I have an ability to discuss complex concepts in a way that people will understand. Show less

  • Countrywide Plc
    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Infrastructure Analyst
      • Jun 2004 - Sep 2009

      Day to day operational management of the POSWEB web portal. Closely monitoring system performance and where necessary taking action whether pre-emptive or reactionary to prevent system downtime. Liaising with third parties and coordinating system and software upgrades and maintenance/development. Providing third line support for queries escalated by the POS helpdesk. Providing regular statistics about the performance of our server farm. Project managing the roll out of third party applications. Managing existing and creating new databases and database maintenance plans in our SQL 2000 environment coordinating the release of software updates using formal change control procedures. Managing our internal LAN including active directory, email and backups. Co-ordinate the workload of the infrastructure team. Provide training on newly implemented technologies to the POS helpdesk. Managing the POSWEB domain and its Active Directory including the management of users and application availability on a mixture of Windows 2000 and 2003 servers. Managing the POSWEB Citrix Environment Managing/liaising with third parties to ensure internet connectivity using standard ADSL or VPN over ADSL connectivity. Show less

  • Alliance and Leicester Commercial Finance
    • Desktop Tools Analyst
      • Jun 1999 - Jun 2004

      Troubleshooting hardware and software network issues Installation and development of Microsoft System Management Server 2.0 Installation and development of Microsoft SQL Server 7.0 Creating and customising software packets using SMS installer. Rolling out software using SMS 2.0 Providing other members of the IT Team and Senior Management with detailed software and hardware audit reports generated using SMS 2.0 Customisation of Internet Explorer using the Internet Explorer Administration Kit Managing all calls to the helpdesk and ensuring they were logged and delegating calls to different members/teams of the IT department. Reviewing calls on a daily basis and prioritising workloads Supervising the helpdesk trainees Managing the helpdesk in the absence of the Helpdesk Manager Devising, updating and testing disaster recovery plans. Documenting and ensuring other members of my team documented all procedures/processes. Show less

Education

  • Safety Management Consultancy
    NEBOSH National General Certificate, Occupational Health and Safety
  • Blackburn College (UK)
    City and Guilds Level 5 Diploma, Primary Care and Health Management
  • Lancashire Polytechnic
    Dip HE, Business Information Technology
    1988 - 1992
  • Wirral Metropolitan College
    BTEC National Diploma, Business Studies

Community

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