Experience

Parc olympique
• Canada
• Entertainment Providers
• 100 - 200 Employee
• Planification opérationnelle | Operational planning - Centre sportif

  • Apr 2023 - Present

Université de Montréal
• Higher Education
• 700 & Above Employee
• Event Manager, Varsity Sports - Carabins de l’Université de Montréal

  • Jan 2020 - Mar 2023
• Coordinator, Customer Experience and Construction

  • Nov 2017 - Jan 2020

  - Lead, plan and supervise all permanent and temporary signage needs for various construction projects, on the Olympic Park site, in order to improve the customer experience; - Manage multiple projects simultaneously by establishing clear deliverables and timelines for all stakeholders of the Olympic Park and its partners; - Ensure proper collaboration and communication between different departments of the Olympic Park and its partners in regards to construction and signage requirements; - Responsible for the creation and implementation of the customer experience continuous improvement program (PACEC) for the Montreal Tower’s union workers that establishes guidelines and measures of success and control of the customer experience. Show less



FIG 2017 Artistic Gymnastics World Championships

• Hosting Coordinator

  • Feb 2017 - Oct 2017

  - Oversee the accreditation, visas, transportation, accommodation and food & beverage sectors for all participants, media, volunteers, partners and dignitaries, accounting for over 4,000 people; - Create, elaborate and execute operational plans for each sector, including policies and procedures, while respecting the International Gymnastics Federation (FIG) regulations and the established budget; - Manage the relationships with agencies, sponsors and suppliers, namely identifying the needs, leading bid proposals and negotiating contract with third parties; - Participate in the elaboration of budgets, in collaboration with the CEO, for the sectors of food & beverage, accreditation, accommodation, transportation and equipment rental. Show less



Hockey Canada

• Canada
• Spectator Sports
• 200 - 300 Employee

• Coordinator, Operations and Logistics

  • Sep 2016 - Jan 2017

  - Provide tactical direction and leadership to the organizational committee to ensure that the execution of the event meets the vision, strategy and budget, as well as respects the critical deadlines; - Build and create a complete operational plan for different sectors to make sure all event details are considered and managed, including the development of venue floor plans and the accreditation plans; - Prepare the training manuals and shift schedules, as well as oversee the Run Sheet process which includes the tracking and completion of hourly activities for the complete duration of the Championship; - Support different departments with their needs to guarantee the success of operations, such as the planning and distribution of IT equipment, the development of the Event Food & Beverage Plan and the negotiation of various contracts relating to transport. Show less



Lyla Films | Aetios | Attraction Images | La Cavalerie | Rezolution Pictures

• Art department technician

  • 2013 - 2016

  - Design and build complete sets for films, TV shows and TV ads for highly rated production companies while respecting tight timelines and constraints related to scripts and filming locations (30 vies, Unité 9, Mohawk Girls, Trauma, Web Thérapie, Fatal Station, The Death and Life of John F. Donovan); - Supervise the assembly and disassembly of sets by following the implementation plans and respecting security regulations. - Design and build complete sets for films, TV shows and TV ads for highly rated production companies while respecting tight timelines and constraints related to scripts and filming locations (30 vies, Unité 9, Mohawk Girls, Trauma, Web Thérapie, Fatal Station, The Death and Life of John F. Donovan); - Supervise the assembly and disassembly of sets by following the implementation plans and respecting security regulations.

• Ticket donation program

  • 2015 - 2015

  - Manage the planning and allocation of the donations to organizations such as the Sainte-Justine’s Hospital, Sun Youth and Hockey Québec to benefit deserving youths; - Solicit over 10,000 people in order to achieve donation objectives set by the organization. - Manage the planning and allocation of the donations to organizations such as the Sainte-Justine’s Hospital, Sun Youth and Hockey Québec to benefit deserving youths; - Solicit over 10,000 people in order to achieve donation objectives set by the organization.



Les Alouettes de Montréal

• Ticket sales executive

  • 2014 - 2015

  - Recognized as a top performer by managers for surpassing assigned sales targets for all ticket products while delivering an excellent customer service; - Supervise and oversee a group of 5 junior sales representatives in the creation and planning of new marketing campaigns for various sport events to drive new business; - Participate in the planning and organization of Alouettes’ seasonal and playoff games, as well as the Vanier Cup to provide a quality experience to customers. - Recognized as a top performer by managers for surpassing assigned sales targets for all ticket products while delivering an excellent customer service; - Supervise and oversee a group of 5 junior sales representatives in the creation and planning of new marketing campaigns for various sport events to drive new business; - Participate in the planning and organization of Alouettes’ seasonal and playoff games, as well as the Vanier Cup to provide a quality experience to customers.



Collège Notre-Dame | Hockey Versant-Ouest

• Hockey coach

  • 2011 - 2015

  - Coordinate more than 20 Showcases per year for minor hockey teams, including accommodation logistics, detailed schedule planning, coordination with transportation companies and weekly communication with management for updates and follow ups; - Plan and supervise an international tournament in Philadelphia with two teams, which included the planning and organization of the entire trip for 50 teenagers (passport and border logistics, meals, transportation, supervision, etc.). - Coordinate more than 20 Showcases per year for minor hockey teams, including accommodation logistics, detailed schedule planning, coordination with transportation companies and weekly communication with management for updates and follow ups; - Plan and supervise an international tournament in Philadelphia with two teams, which included the planning and organization of the entire trip for 50 teenagers (passport and border logistics, meals, transportation, supervision, etc.).