Experience

Methods Analytics

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Senior Technical Solution Architect

  • Jul 2022 - Present



Methods

• United States
• E-learning
• 1 - 100 Employee

• Technical Architect

  • May 2021 - Jul 2022



Capita

• Canada
• Financial Services
• 1 - 100 Employee

• Technical Architect

  • Oct 2019 - May 2021

  My role provided architecture, technical leadership and support for projects and programs, ensuring that new applications, deployments and new systems/services all align with the overall Capita Government services business and IT strategy. My role was to also act as a bridge and fills the gap between the business lines/contracts and the IT transformation teams.Beyond transformation work I was also responsible for technical innovation, which includes adoption of new technologies or tactical solutions to improve how the business operates and how government services improve the technology which they offer to NHS England & other government contracts which Capita hosted, managed and or designed.



Provident Financial Group (PFG)

• United Kingdom
• Financial Services
• 500 - 600 Employee

• Platform Design Manager

  • Sep 2018 - Oct 2019

  Working within Provident Financial Group, as Platform Design Manager based at their Head Office. I was responsible for leading, managing and providing leadership to a team of eight platform specialists who provide design and solution overviews. I was also responsible for driving change and continual service improvement through multiple delivery teams across three lines of the business, utilising both Agile and waterfall methodologies. Working within Provident Financial Group, as Platform Design Manager based at their Head Office. I was responsible for leading, managing and providing leadership to a team of eight platform specialists who provide design and solution overviews. I was also responsible for driving change and continual service improvement through multiple delivery teams across three lines of the business, utilising both Agile and waterfall methodologies.



Sopra Steria

• France
• IT Services and IT Consulting
• 700 & Above Employee

• IT Infrastructure Service Operations Manager

  • Apr 2016 - Sep 2018

  Working within the NHS Shared Business Services as part of a joint venture between the Department of Health and Sopra Steria. My role was to manage and lead the IT technical infrastructure team, the service desk and also responsibility for technical project delivery. The team consisted of 21 staff located across 4 national offices within the UK and a further 7 staff based in India. Ensuring efficient operation of the company’s data centers, servers and other backend technologies across the businesses. As the IT Infrastructure service operations manager I also worked closely with IT decision makers within onshore and offshore departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organisation.



Clarion Solicitors

• United Kingdom
• Law Practice
• 200 - 300 Employee

• Information Technology Support Manager

  • Jan 2013 - Apr 2016

  Information Technology Support Manager Information Technology Support Manager