Simon Collins
Information Technology Specialist at TriSMART Solar- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Operational Excellence Foundations
LinkedInFeb, 2022- Oct, 2024 -
Google Technical Support Fundamentals
CourseraSep, 2021- Oct, 2024 -
Data Analysis and Visualization Foundations Specialization
CourseraMay, 2021- Oct, 2024 -
IBM Data Visualization and Dashboards with Excel and Cognos
CourseraApr, 2021- Oct, 2024 -
IBM Excel Basics for Data Analysis
CourseraMar, 2021- Oct, 2024 -
IBM Introduction to Data Analytics
CourseraMar, 2021- Oct, 2024 -
CompTIA A+ 1000 - Part 1
Alison - Free Online LearningNov, 2020- Oct, 2024
Experience
-
TriSMART Solar
-
United States
-
Renewable Energy Semiconductor Manufacturing
-
1 - 100 Employee
-
Information Technology Specialist
-
Nov 2021 - Present
Helped create new processes, implementations, inventory management, and device management for an IT department that is only a year and a half old! Migrated into a new building and helped set up Meraki systems/test ports/patch switch (Switches, Firewall, etc) Managing help desk tickets with a 98% close-out ratio for a company with over 300 employees Managing Cisco Meraki Network as a Network Administrator Manage Mobile Device Management through Verizon for over 30 employees Working with HR to complete terminations within software products Off-boarding and Onboarding in google workspace, Ring Central, SMARTboard, etc Managing IT budget and making all purchasing decisions for day-to-day support Supporting 400+ users in IT help desk system Google Admin and Ring Central Admin Hardware and Software troubleshooting Hardware and Software Setup Network management through Meraki Networking and Connectivity troubleshooting Monday.com Board Admin SQL Domo Workbench automation Creating Reports In Domo Creating Data Flows in Domo Analyzing and Transcription of Interviews Running Daily Reports Excel Reports Business Analysis of Departments Scheduling Meetings Creating Reports For Executives SQL data integrations SQL queries, joins, views, and importing Creating documents Creating SOPs with supervision Creating Training Documents
-
-
-
StarWorx Services
-
India
-
Business Development & Marketing
-
May 2017 - Present
Appointment Setting Sales Calls Business Development PPC Marketing Social Media Marketing Organic Lead Acquisition Bing Ads Presentations Advertising Chat Advertising Social Media Management Research and Development Appointment Setting Sales Calls Business Development PPC Marketing Social Media Marketing Organic Lead Acquisition Bing Ads Presentations Advertising Chat Advertising Social Media Management Research and Development
-
-
-
Wharton Collision
-
Higher Education
-
Estimator/Parts Manager
-
May 2014 - May 2017
Managed Parts (with emphasis on profit, insurance estimates, and ROI) Completed Estimates (communicating with technicians for best hours) Communicated effectively with customers Used estimation software and management software Gave technicians correct parts at the right time Called insurance adjusters, tow companies, paint suppliers, and other vendors Used critical thinking skills Managed Parts (with emphasis on profit, insurance estimates, and ROI) Completed Estimates (communicating with technicians for best hours) Communicated effectively with customers Used estimation software and management software Gave technicians correct parts at the right time Called insurance adjusters, tow companies, paint suppliers, and other vendors Used critical thinking skills
-
-
-
PASSION 4 PURPOSE PUBLICATIONS
-
United States
-
Book and Periodical Publishing
-
Technical Support Specialist
-
May 2010 - May 2015
- Performed desktop support (Repaired all issues on computer) - Completed installations and updates(Install, update, drivers, ect) - Troubleshooting and Analysis(Network issues, device problems, ect) - Networking and Hardware - Diagnostics - Found solutions through research and planning steps - Was able to explain in non-technical ways each problem - Performed desktop support (Repaired all issues on computer) - Completed installations and updates(Install, update, drivers, ect) - Troubleshooting and Analysis(Network issues, device problems, ect) - Networking and Hardware - Diagnostics - Found solutions through research and planning steps - Was able to explain in non-technical ways each problem
-
-
-
Wharton County
-
United States
-
Government Administration
-
Lab Monitor
-
Jan 2013 - May 2013
- Assisted students and faculty with various computer and software functions and assignments. - Assisted in closing procedures every night. - Troubleshoot issues with computers and made necessary repairs. - Helped students extract data effectively - Helped superiors with technological concerns (troubleshooting) - Assisted students and faculty with various computer and software functions and assignments. - Assisted in closing procedures every night. - Troubleshoot issues with computers and made necessary repairs. - Helped students extract data effectively - Helped superiors with technological concerns (troubleshooting)
-
-
Education
-
2018 - 2020
Grand Canyon University
Bachelor's degree, Business Information Systems (IT) -
2010 - 2015
Wharton County Junior College
Associate's degree, General Studies
Community
