Experience

Orion Telescopes & Binoculars

• United States
• Retail
• 1 - 100 Employee

• Technical Services Rep

  • Oct 2013 - Present

  Answering incoming calls/situationally following up with outbound calls, answering product inquiries in an efficient manner (anywhere from introducing basic Telescope operational procedures and maintenance information to advanced technical details and photography), data entry and order processing. Answering incoming calls/situationally following up with outbound calls, answering product inquiries in an efficient manner (anywhere from introducing basic Telescope operational procedures and maintenance information to advanced technical details and photography), data entry and order processing.



Kmart

• United States
• Retail
• 700 & Above Employee

• Sales Associate/Cashier

  • May 2011 - Jul 2014

  Duties include: Customer Service, Cash register operation, Greeting customers, Maintaining a clean and orderly work environment, Offering sales opportunities/credit card applications/perks, and collecting charity donations in a competitive atmosphere. Duties include: Customer Service, Cash register operation, Greeting customers, Maintaining a clean and orderly work environment, Offering sales opportunities/credit card applications/perks, and collecting charity donations in a competitive atmosphere.



Borders

• Retail
• 700 & Above Employee

• Sales Associate/Cashier

  • Oct 2007 - Feb 2010

  Duties included: Sales, Customer Service, Cash register operation, Returns and exchanges, and Resolving customer complaints Duties included: Sales, Customer Service, Cash register operation, Returns and exchanges, and Resolving customer complaints