Experience

OTO Development

• United States
• Hospitality
• 100 - 200 Employee

• Regional Director Of Revenue Management

  • Oct 2016 - Present

  • Manage a portfolio of Hilton, Marriott, and Hyatt Select Service Hotels • Develop and implement strategies to gain market share and increase revenue • Work and collaborate with RDOS, RDOP, GM, DOS, AGM to drive revenue • Analyzing booking windows, segmentations, and pace to grow RevPar • Provide and manage the hotels’ selling strategy • Conduct forecast and displacement analysis • Review and analyze STR, Hotelligence, Demand 360 • Manage a portfolio of Hilton, Marriott, and Hyatt Select Service Hotels • Develop and implement strategies to gain market share and increase revenue • Work and collaborate with RDOS, RDOP, GM, DOS, AGM to drive revenue • Analyzing booking windows, segmentations, and pace to grow RevPar • Provide and manage the hotels’ selling strategy • Conduct forecast and displacement analysis • Review and analyze STR, Hotelligence, Demand 360



Harmony Hospitality Inc

• Corporate Director of Revenue Management

  • Jun 2011 - Oct 2016

  • Report to Vice President of Harmony Hospitality Inc • Manage a portfolio of 1442 rooms / $29.5M GRR / $8.7M Ancillary Revenue • Implement the revenue management philosophies and standards for which the hotels adhere to • Strategically manage the revenue management process for each hotel in its market to optimize room revenue by controlling group and transient inventory, market mix, and pricing strategies. • Conduct weekly revenue meetings with Revenue Managers, General Managers, Sales Team, and the Operations Team to optimize revenue and profit • Work diligently with the Sales Team to improve group room nights and ADR • Work with Market Managers and Brand Representatives to find new opportunities to increase sales • Monthly, Quarterly, and Annual Reviews of hotel’s performance • Review annual forecast and business marketing plan • Assist GMs with hotels' Forecasts • Conduct market analysis for new prospecting hotel • Ensure that all new property management systems are setup properly and conduct system audits to ensure system proficiencies • Proficient in Excel, PowerPoint, Word, OnQ R&I, OnQ RM, OnQ FM, GRO, Choice Central, Choice Advantage, Brilliant, MSI, HSS, Softhotel, iHotelier, Hotel Planner, Cvent, Extranet Sites, ResMatrix • STR, Rubicon/ Market Vision, Hotelligence 360, RevCaster, Demand Positioning Show less



"The Spot" Sports Bar & Grill

• Co-Owner/VP of Operation

  • Jul 2009 - May 2011

  • Overseen and analyzed the day to day operation • Prepared and analyzed Budgets and P & L Statements • Mandated and regulated company’s policies and procedures • Controlled food and labor cost • Operated in accordance with the health department and department of Alcohol Beverage Control • Measured the effectiveness of the Sales and Marketing strategies • Built strong partnerships with local business owners and vendors • Overseen and analyzed the day to day operation • Prepared and analyzed Budgets and P & L Statements • Mandated and regulated company’s policies and procedures • Controlled food and labor cost • Operated in accordance with the health department and department of Alcohol Beverage Control • Measured the effectiveness of the Sales and Marketing strategies • Built strong partnerships with local business owners and vendors



Magnuson Hotel/Days Inn Norfolk Airport

• Virginia Beach, VA

• GM

  • Mar 2008 - May 2011

  • Collaborated closely with owners on growth and business opportunities • Handled all aspects of the hotel operations • Consulted with owners, franchisors, and investors on rebranding/ repositioning of the company • Worked directly with major Online Travel Agencies for positioning improvements, sales packages and deals, and content accuracy of the hotel • Revenue management – yielding of rates and inventory; rate parity • Managed hotel renovations – process, procedures and costs • Collaborated closely with owners on growth and business opportunities • Handled all aspects of the hotel operations • Consulted with owners, franchisors, and investors on rebranding/ repositioning of the company • Worked directly with major Online Travel Agencies for positioning improvements, sales packages and deals, and content accuracy of the hotel • Revenue management – yielding of rates and inventory; rate parity • Managed hotel renovations – process, procedures and costs



Vemma

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Brand Partner

  • 2009 - 2011

• Brand Partner

  • 2009 - 2011



Wyndham Destinations

• United States
• Hospitality
• 700 & Above Employee

• Director of Business Development

  • Jul 2006 - Mar 2008

  • Maintained and supported a portfolio of 70 + properties including Full Service and Select Service Hotels• Identified business opportunities for each property within the region.• Executed against these opportunities to drive revenue for each property within the portfolio.• Added value to the Franchisee's business with a focus on improving total revenues and RevPAR.• Focused on revenue enhancement, operational excellence, local sales efforts and QA improvement.• Optimized connection of Franchisee's business with Wyndham Worldwide systems (e.g. RIM anddistribution) and resources (e.g. training and marketing programs).• Facilitated participation in regional marketing efforts.• Measured and monitored overall property and portfolio revenues, program participation, quality, online guest surveys, etc• Evaluated the performance of each property as it pertains to sales volume and market-share.• Built, supported, and maintained effective relationship with Owner, Franchisee, and/or GM • Assisted Owners/ GMs to operate hotel more efficiently• Analyzed hotel operating statistics and suggested recommendations based on comp set analysis • Worked with Online Travel Agencies for positioning improvements, sales packages and deals, and content accuracy of the hotel• Helped with Revenue Management – yielding of rates and inventory; rate parity• Conducted site analysis for consistency of brand standard and program compliance Show less

• Director of Business Development

  • Aug 2004 - Jul 2006

  Duties and responsibilities same as above



Cendant

• Travel Arrangements
• 1 - 100 Employee

• Senior Training Manager

  • 2002 - 2004

  • Redesigned and Upgrade Training Classrooms• Developed Training Materials for all Cendant Hotel Brands• Mentored Corporate and Field Trainers• Conducted Owners' and GMs Orientations• Provided Classroom and Field Training on Hotel Operations, Brand Standards,Sales & Marketing, Revenue Management, and Property Management System

• IT Corporate Training Manager

  • 2001 - 2002

  • Wrote Lifeline - PMS step by step training procedures• Developed Training Materials • Took Property Management System training on the road• Conducted Owners' and GMs Orientations• Provided Classroom and Field Training

• Revenue Training Specialist Manager

  • 1999 - 2001