Simon Bushell
Senior Customer Care Representative at 4titude from Brooks Life Sciences- Claim this Profile
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Bio
Brian Macdonald
Having worked alongside Simon for many years at Canon UK, I can only express my gratitude for the number of occasions he "made it happen". In large organisations there can be challenges as sales push to fulfil orders/meet targets, whilst back office functions have to balance the realities of stock, logistics and installation support to name but a few. Simon always rose, and generally exceeded any challenges presented, however what I found of most value was his ability to propose a plan B when options had been closed down. This was invaluable support ensuring the best possible outcome for all parties concerned. Simon takes ownership, and pride in any endeavours he's involved with.
Brian Macdonald
Having worked alongside Simon for many years at Canon UK, I can only express my gratitude for the number of occasions he "made it happen". In large organisations there can be challenges as sales push to fulfil orders/meet targets, whilst back office functions have to balance the realities of stock, logistics and installation support to name but a few. Simon always rose, and generally exceeded any challenges presented, however what I found of most value was his ability to propose a plan B when options had been closed down. This was invaluable support ensuring the best possible outcome for all parties concerned. Simon takes ownership, and pride in any endeavours he's involved with.
Brian Macdonald
Having worked alongside Simon for many years at Canon UK, I can only express my gratitude for the number of occasions he "made it happen". In large organisations there can be challenges as sales push to fulfil orders/meet targets, whilst back office functions have to balance the realities of stock, logistics and installation support to name but a few. Simon always rose, and generally exceeded any challenges presented, however what I found of most value was his ability to propose a plan B when options had been closed down. This was invaluable support ensuring the best possible outcome for all parties concerned. Simon takes ownership, and pride in any endeavours he's involved with.
Brian Macdonald
Having worked alongside Simon for many years at Canon UK, I can only express my gratitude for the number of occasions he "made it happen". In large organisations there can be challenges as sales push to fulfil orders/meet targets, whilst back office functions have to balance the realities of stock, logistics and installation support to name but a few. Simon always rose, and generally exceeded any challenges presented, however what I found of most value was his ability to propose a plan B when options had been closed down. This was invaluable support ensuring the best possible outcome for all parties concerned. Simon takes ownership, and pride in any endeavours he's involved with.
Experience
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4titude, By Azenta Life Sciences
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United Kingdom
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Biotechnology Research
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1 - 100 Employee
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Senior Customer Care Representative
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Sep 2021 - Present
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Customer Service Representative
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Feb 2021 - Sep 2021
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Canon EMEA
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Transport/Inventory Analyst
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Jun 2010 - Apr 2020
Working with our carrier partners who look after our warehouse operations in the UK managing the stock and dealing with any issues that arise and dealt with in a timely manner. Dealing with stock takes, auditors, arranging difficult deliveries and problem solving.
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Order Management Executive
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Jan 2005 - Jun 2010
Looking after a Sales team and checking paperwork and processing orders from signature to delivery/Install
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Direct Sales Co-ordinator
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Mar 2004 - Jan 2005
Receiving order paperwork and checking it for errors before passing to relevant team to be processed
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Helpdesk Customer Services Officer
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Nov 2001 - Mar 2004
First and second line support for Digital cameras and Printer Helpdesk. Mainly communicating using Telephone, Email and Letter
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Area Coordinator
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Mar 2000 - Nov 2001
Looking after a team of service engineers planning there jobs for the day dealing with any issues and short response jobs. Booking off calls and ordering parts.
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Education
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1994 - 1996
DeMontfort University, Lincs, UK, Caythorpe College
BTEC HND Equine Studies, Pass -
1992 - 1994
Croydon College
BTEC National in Computer Studies, Pass -
1991 - 1992
Croydon College
BTEC First in Business and Finance, Pass
Community
