Experience

Intertek Melbourn

• United Kingdom
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Stability Coordinator

  • May 2019 - Present



Enfield Safety

• United Kingdom
• Business Supplies & Equipment
• 1 - 100 Employee

• Sales Support Representative

  • May 2018 - May 2019



Hilton Windscreens

• Bishops Stortford

• Office Manager

  • May 2016 - Feb 2018



e-Careers

• United Kingdom
• Higher Education
• 100 - 200 Employee

• Global Account Manager

  • Oct 2014 - Mar 2016

  To increase daily deal revenue as well as find new companies to partner with to drive sales further. I also manage a busy Admin team to ensure work is completed on time and accurately.

• Customer Services/Global Training Manager

  • Feb 2013 - Oct 2014

  To manage a large customer services team of 20+ staff. Build and deploy systems to improve the overall customer experience as well as train any new partners/members of staff on the systems and operations we have in place.

• Customer Service Representative

  • Aug 2012 - Feb 2013

  To reply and deal with customer service queries via email, telephone and online chat system. I also had several admin tasks including maintaining spreadsheets, creating deals within a campaign management system and proofing adverts.



HFX LTD

• First Line Support

  • Feb 2010 - Aug 2012