Experience

Tubbber

• Netherlands
• Retail

• Junior Brand Manager

  • Feb 2017 - Present

  I work as a sales agent and marketing employee at Tubber. I am responsible for the external communication of Tubber, its exposure and managing a consistent brand identity. I work as a sales agent and marketing employee at Tubber. I am responsible for the external communication of Tubber, its exposure and managing a consistent brand identity.



FrankNL

• Financial Services
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2015 - Aug 2016

  ▪ Taking responsibility to resolve customer complaints ▪ Showing empathy when needed and providing good advice for a vast amount of diverse products ▪ Being in contact with colleagues from the purchase department and calling suppliers for delivery times and 'stock-checks' ▪ Proactively identifying customer needs and wants ▪ Taking responsibility to resolve customer complaints ▪ Showing empathy when needed and providing good advice for a vast amount of diverse products ▪ Being in contact with colleagues from the purchase department and calling suppliers for delivery times and 'stock-checks' ▪ Proactively identifying customer needs and wants



Casamona International Real Estate

• Marketing Coordinator

  • Mar 2015 - Aug 2015

  Ik worked as a Marketing coördinator at an international real estate agency in Barcelona for five months. - Setting up projects, set milestones/deadlines, keep track of work of others, organizing meetings, encourage people, creative thinking. - Working on: digital marketing, affiliate marketing, website design, blogs, (digital) advertising, SEO, CRM, additional web-care. At this company it was expected from the employees to have a high level of independence, taking responisbilities and showing initiative. Show less



Essent

• Netherlands
• Services for Renewable Energy
• 700 & Above Employee

• Customer Advisor

  • Jan 2012 - Sep 2014

  Work: answering phone calls, in- and outbound and answering e-mails. ▪ Proactively identifying customer needs and wants ▪ Approaching clients in order to make upsells Work: answering phone calls, in- and outbound and answering e-mails. ▪ Proactively identifying customer needs and wants ▪ Approaching clients in order to make upsells



Jumpverhuur

• Rental and Amusement Employee

  • May 2007 - May 2009

  Work: Delivery of blow-ups, and other Amusement rentals. Helping within the business, quality control, customer service, Marketing etc. ▪ Taking responsibility to resolve customer complaints ▪ Responsible for understanding customer wants, in order to provide a good service Work: Delivery of blow-ups, and other Amusement rentals. Helping within the business, quality control, customer service, Marketing etc. ▪ Taking responsibility to resolve customer complaints ▪ Responsible for understanding customer wants, in order to provide a good service