Experience

Rak Bank ME

• Banking
• 100 - 200 Employee

• Teller

  • Aug 2008 - Present

  • Monitor all transactional services including deposits, withdrawals, financial transfers, Manager Cheque and handling cash on an average of 20 Million per day. • Balance cash on daily basis and ensure no cash shortages and overages. • Arrange sufficient cash for opening and make necessary arrangements to transfer cash to CB if exceeding limit. • Replenish the branch ATM/EDM including loading of cash and consumables jointly with BOM before branch opening. • Count and balance ATM cash and credit back to customer account if there is any discrepancy. • Ensure the availability for ATM FLM & Police call as and when required. • Process Special Clearing Cheque and Counterfeit Note through UAEFT system. • Prepare letters and arrange paperwork for customers to sue for returned checks. • Process Post Dated/FCY/Collection cheques and forward to COPS under SRB after necessary approvals. • Daily reconciliation of Manager's Cheque and Petty Cash. • Reconciliation of Office accounts on daily basis and prepare monthly report to Finance Team. • Process RAK Money transfer request through CASMEX • Ensure all Cheques scanned under ICCS/CPC/CCDM after verify security feature before cut off time. • Reconcile Cheques scanned under ICCS/CPC/CCDM with number and values. • Handing over the return cheques after preparing memos and report. • Reconcile Fixed Asset on Quarterly basis and do necessary movements in system. • Segregate all processed branch documents; prepare report and handover to Archival team on monthly basis. • Make necessary arrangements with admin team for Stationery items. Show less



Wall Street Exchange - a member of Emirates Post group

• Financial Services
• 300 - 400 Employee

• CASHIER

  • Mar 2007 - Apr 2008

   Currency dealing for retails and wholesale transactions.  Involved in Customer grievance management and follow up of remittance complaints (commercial Telegraphic Transfer, Home Remittance ,western Union and Instant cash)  Checking and verifying Branch L/C and F/C stock and confirm the same to Head Office on a daily basis.  Buying and selling of all major foreign currencies and travelers cheques for Wholesale as well as retail customers.  Knowledge on AML procedures and control and working by taking care of proper due diligence measure.  Effective Fund flow management  Handling AED 20-30 million worth foreign currencies on daily basis.  Solid knowledge in finding out counterfeit currencies. Show less



Al Ansari Exchange

• United Arab Emirates
• Financial Services
• 700 & Above Employee

• REMITTANCE CLERK

  • Feb 2005 - Jan 2007

   To handle daily operations of the branch and ensure projected achievement of targets set by the operations department.  Oversee A.M.L compliance of the unit with respect to daily transactions keeping in line with the laws laid down by the UAE Central Bank and supervise transactions conducted within the unit and elucidate points on AML among colleagues.  Liaise with Banks/ Agents / Correspondents in relation with customer queries and complaints, to address the same further provide necessary training to new recruits with respect to operations and customer service.. Show less