Experience

ACUE

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Scrum Master

  • Mar 2021 - Present



Pracctic

• United Kingdom
• Software Development
• 1 - 100 Employee

• Scrum Master

  • Sep 2019 - Mar 2021

  ▪ Planned, designed and delivered the initiations of 2 new project teams that included the work scope tobuild an AI chatbot powered by machine learning and the end to end building of an E-learning portal▪ Collaborated with the product owner and stakeholders to gain an understanding of product requirements▪ Applied software development life cycle knowledge on product planning, development, quality and change▪ Led release planning workshops and communicated with stakeholders concerning risks & dependencies▪ Used MoSCow prioritization methodologies to manage backlog items and increase end to end delivery▪ Mentored the team on Agile best practices to support their productivity and facilitate strong Scrum results▪ Coached the team on the business value of faster service delivery, quality and product acceptance criteria▪ Swiftly established strong working relationships across teams to build trust and solid servant leadership▪ Removed impediments to facilitate sprint execution for planning, stand-ups, reviews and retrospectives▪ Advised the team on Agile books, blogs, articles etc to increase the team’s Agile knowledge and maturity▪ Provided proactive leadership at the highest technical level based on open discussions, views and ideasKEY ACHIEVEMENTS:▪ Improved the burndown rate of user story points by putting into place a solid defect management process▪ Devised and implemented “Knowledge Share Sessions” to coach the product team on key Agile principles▪ Introduced a ‘Development Day’ where Scrum Masters coached employees on Scrum and Agile concepts▪ Championed Agile adoption and guided teams to deliver in line with Tuckman’s Development model▪ Overcame technical impediments which had restricted the developer in terms of total user stories per sprint▪ Led sprint retrospectives and established a Community of Practice for Scrum Masters to share ideas/views



PPD

• United States
• Research Services
• 700 & Above Employee

• Clinical Records Specialist

  • Sep 2017 - Sep 2019

  ▪ Taken on to manage an electronic trial master form (e-TMF) and wet-ink trial master from study documents▪ Coordinated administrative responsibilities for patient appointments, medical records and data sourcing▪ Met daily with the global and regional clinical monitoring teams to discuss current potential impediments▪ Attended meetings with the global clinical monitoring team to set actions for projects and improvementKEY ACHIEVEMENTS:▪ Tracked KPIs using clinical defect management systems and Kanban Boards▪ Decreased the amount of discrepancies in clinical trial study documents by 15%▪ Led a presentation to key members of clinical staff to discuss the progress of clinical monitoring teams▪ Promoted feedback, communication and team huddles to discuss new processes and ways of working▪ Engaged with project managers to meet deadlines for study document archiving and general maintenance▪ Devised, planned and delivered several clinical study projects for all inoculations and quarantine targets▪ Coached the clinical monitoring team on working collaboratively towards deadlines, goals and schedules