Sales and Customer Service Intern

• Aug 2023 - Present

Actively support on execution of sales strategies through cold calling, networking and social media, and processing the order of clients Assist in managing incoming calls and generating sales leads Support on setting up meetings with clients and going out to the meeting with the supervisor Help prepare appropriate presentations on products/services Collaborate with team members to achieve better results Learn and build sustainable relationships and trust with customers through open and interactive communication by using the right methods or tools Learn and handle customer feedback, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Gather feedback from customers or prospects and share it with internal teams Help monitor and follow up on accounts receivables to ensure the effectiveness of collecting balances Learn and build a new customer base to maximize sales and retain existing customers by providing prompt customer services Check data accuracy in orders and invoices. Track market intelligence and report to the supervisor Maintain and update weekly sales reports and submit them to the direct supervisor Show less