Silviya Nikolova

Supervisor Report and Analytics at Ingram Micro Bulgaria
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Contact Information
us****@****om
(386) 825-5501
Location
Bulgaria, BG

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Experience

  • Ingram Micro GBS
    • Bulgaria
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Supervisor Report and Analytics
      • Jun 2022 - Present

  • Ingram Micro
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr. Professional Report and Analytics
      • May 2021 - May 2022

      Sofia, Sofia City, Bulgaria

    • Business Intelligence Analyst
      • Jan 2019 - Jun 2021

      Sofia, Sofia City Province, Bulgaria

    • Jr. Business Intelligence Analyst
      • Aug 2017 - Dec 2018

      Sofia, Sofia City Province, Bulgaria ▪Creation of new and maintenance of existing sellout, inventory, ageing, financial and purchasing reports with Business Objects; ▪Daily execution and maintenance of Access DB reports; ▪Report automation and distribution handling via Report Management System; ▪Support of External Vendor Reporting Lead with the compliance of Accuracy, Timeliness, Coherence, Regularity and Completeness eligibility criteria;

    • Sales Administrator
      • Dec 2015 - Aug 2017

      Sofia, Bulgaria ▪ Working with specific ERP and CRM systems; ▪ Order processing, exceptions and query handling; ▪ Constant communication with customers with regards to open and closed orders; ▪ Execution of daily, weekly and monthly reports; ▪ Completion tracking and order billing/invoicing; ▪ Complete order lifecycle overview; ▪ Renewals database update, etc.

  • European information centre - Europe Direct, Veliko Tarnovo
    • Project Coordinator and Social Media Manager
      • Oct 2013 - Nov 2015

      ▪ Implementation of youth projects under National and European programmes; ▪ Structural analysis and problem solving; ▪ Team communication and report writing; ▪ Online maintenance of the social media channels; ▪ Analysis and feedback.

  • Center for the Study of Democracy
    • Bulgaria
    • Think Tanks
    • 1 - 100 Employee
    • Intern, Security programme
      • Feb 2014 - Apr 2014

      ▪ In-depth desk research; ▪ Questionnaires input, analysis and graphics.

  • European Information Centre Europe Direct, Veliko Tarnovo
    • Office Associate
      • Nov 2012 - Sep 2013

Education

  • Sofia University St. Kliment Ohridski
    European Projects
    2013 - 2015
  • Vélikoturnovski universitet 'Sv. Sv. Kiril i Metodi'
    Bachelor of economics, International Economic Relations
    2009 - 2013

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