Silviya Mircheva

IT Project Manager at ServiceOS
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Contact Information
us****@****om
(386) 825-5501
Location
BG
Languages
  • English Professional working proficiency
  • Bulgarian Native or bilingual proficiency

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Credentials

  • JavaScript Advanced
    Software University (softuni.bg)
    Jun, 2019
    - Nov, 2024
  • PHP MVC Framework - Symphony
    Software University (softuni.bg)
    Nov, 2018
    - Nov, 2024
  • JavaScript for Front End
    Software University (softuni.bg)
    Jul, 2018
    - Nov, 2024
  • Web Fundamentals with HTML5
    Software University (softuni.bg)
    May, 2018
    - Nov, 2024
  • Programming Fundamentals
    Software University (softuni.bg)
    Mar, 2018
    - Nov, 2024
  • Cambridge English: First (FCE)
    Cambridge University

Experience

  • ServiceOS
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • IT Project Manager
      • Jul 2017 - Present

      - collect requirements, evaluate the need for each feature, make reports as necessary - test new features, report issues, make sure they match the requirements - observe new features' usage and performance - organise trainings, record training videos - setup the system as needed - support users - collect requirements, evaluate the need for each feature, make reports as necessary - test new features, report issues, make sure they match the requirements - observe new features' usage and performance - organise trainings, record training videos - setup the system as needed - support users

  • idioma world
    • Freelance Translator
      • Feb 2012 - Present

  • Carnival Cruise Line Entertainment
    • United States
    • Entertainment Providers
    • 100 - 200 Employee
    • Photographer
      • Jan 2017 - May 2017

      Take photos of guests in various locations of the ship and off board, including photos with studio lightning. Help guests locate pictures and check them out in the photo gallery. Setup studio backgrounds and prepare them for photo shoots. Take photos of guests in various locations of the ship and off board, including photos with studio lightning. Help guests locate pictures and check them out in the photo gallery. Setup studio backgrounds and prepare them for photo shoots.

  • First Online Solutions
    • United Kingdom
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Project Manager
      • Mar 2015 - Dec 2016

      - collect requirements, evaluate the need for each feature, make reports as necessary- test new features, report issues, make sure they match the requirements- observe new features' usage and performance- organise trainings, record training videos- setup the system as needed- support users

    • Sales Operator
      • Jan 2013 - Feb 2015

      -Talk to clients on the phone-Explain the services offered-Answer enquirers-Schedule and reschedule the services

  • Kameya LTD
    • Varna, Bulgaria
    • Waitress/bartender
      • Jun 2012 - Nov 2012

      Take orders, prepare drinks, serve customers Take orders, prepare drinks, serve customers

  • Nike
    • United States
    • Retail
    • 700 & Above Employee
    • Warehouse Associate
      • May 2011 - Sep 2011

      Prepare items for re-stocking, check in and process incoming goods, periodic inventoriesл Prepare items for re-stocking, check in and process incoming goods, periodic inventoriesл

  • Nike
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jun 2010 - Sep 2010

      Consult clients, keep the sales floor in good order. Consult clients, keep the sales floor in good order.

  • Cold Stone Creamery
    • Restaurants
    • 700 & Above Employee
    • Crew member
      • May 2010 - Sep 2010

      Serve customers, work with a cash register Serve customers, work with a cash register

  • MNMdi LTD Bulgaria
    • Veliko Tarnovo, Bulgaria
    • Waiteress
      • May 2009 - Sep 2009

      Take orders, serve clients, clean up tables and prepare them for next customers. Take orders, serve clients, clean up tables and prepare them for next customers.

  • Djevana Park
    • Gorna Oryahovitsa, Bulgaria
    • Waitress
      • May 2008 - Aug 2008

      Take orders, serve clients, clean up tables and prepare them for next customers. Take orders, serve clients, clean up tables and prepare them for next customers.

Education

  • Software University (softuni.bg)
    Computer Software Engineering
    2017 - 2019
  • University of economics in Varna, Bulgaria
    Bachelor's degree, Tourism and Travel Services Management
    2009 - 2013
  • Karel de Grote' Hogeschool Antwerpen
    Erasmus study period, International Business
    2012 - 2012
  • Vicho Grancharov High School
    High school degree, Computer Science, English
    2004 - 2009

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