Silviu Giorgi
Key Account Manager at Zipcar- Claim this Profile
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Romanian -
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Italian -
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French -
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Japanese Elementary proficiency
Topline Score
Bio
Victoria Giorgi
Silviu Giorgi este convingator si atent cu cei din jurul sau
Victoria Giorgi
Silviu Giorgi este convingator si atent cu cei din jurul sau
Victoria Giorgi
Silviu Giorgi este convingator si atent cu cei din jurul sau
Victoria Giorgi
Silviu Giorgi este convingator si atent cu cei din jurul sau
Credentials
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CMI Manager
Chartered Management InstituteJan, 2018- Sep, 2024 -
Specialist Automotive Finance
Financial Conduct AuthorityOct, 2018- Sep, 2024 -
Assistant Programmer
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Experience
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Zipcar
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United States
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Consumer Services
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300 - 400 Employee
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Key Account Manager
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Aug 2019 - Present
• Key Account Management Zipcar for business • Managing and selling MaaS (mobility as a service) • Maximise revenue by developing growth opportunities within existing accounts, driving customer retention and proactively sourcing new customers. • Source new business through prospecting, working on tenders and driving referrals • Monthly, quarterly, annual and ad hoc reports • Deliver exceptional customer service, managing day to day queries and challenges from key customers to uphold the company’s standards.
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Relationship Manager
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May 2015 - Aug 2019
Partnership with Mazda Motors UK • Project Start-Up: designed and implemented business processes, implemented internal procedures and regulations (at the inception of the company), KPI’s. • Successfully managed client/stakeholder relationships: liaised transactions between consumers and automotive dealerships. • Salesforce CRM and CMS Administration and process design. • Supplied complex reporting, operations planning, marketing and operations strategy design. • I have achieved the highest sales volume and exceeded individual targets. By actively selling high-value products (Mazda vehicles) to B2B and B2C consumers. • Managed Isuzu London programme (new portfolio client having a similar service proposal). • Implemented and managed retail strategy within UK automotive dealerships: service training, new staff mentoring and coaching). • Large lead generation through diverse channels. Organised and managed Mazda brand events
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Sales Manager
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Sep 2010 - Jun 2015
• Actively sell and demonstrate toys in Hamleys of London, Regent Street. • Set, monitored and ensured achievement of daily/yearly sales targets and KPIs. • Successfully exceeded sales forecast, making the company’s product the top selling toy. • Managed and improved the product line. • Hired, supervised, and trained/coached a sales team of 10. • Minimised costs and loses. • Processed employees’ wages and delivered various admin tasks. • Responsible for visual merchandising and stock management.
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Front Office Supervisor
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Jul 2007 - Aug 2009
• • Successfully managed over 300 guest and conference rooms. • Managed client reservations, payments and invoicing. • Supervised and managed front office team of over composed of 20 members. • Promoting/Selling hotel services. • Efficiently solved of all incoming complains and requests. • Established a good relationship with stakeholders. • Processed ‘End of day’ audit and centralized all payments. • Assisted the Front Office Manager in daily activities. • • Successfully managed over 300 guest and conference rooms. • Managed client reservations, payments and invoicing. • Supervised and managed front office team of over composed of 20 members. • Promoting/Selling hotel services. • Efficiently solved of all incoming complains and requests. • Established a good relationship with stakeholders. • Processed ‘End of day’ audit and centralized all payments. • Assisted the Front Office Manager in daily activities.
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Education
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2017 - 2019
Birkbeck School of Business, Economics and Informatics
MSc Management, Management -
2016 - 2017
Chartered Management Institute
Certificate in Management and Leadership, Level 5 -
2013 - 2017
Birkbeck, University of London
Bachelor of Arts (BA), Management
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