Experience

GRAMPET Group of Companies

• Truck Transportation
• 1 - 100 Employee

• Internal Auditor

  • Feb 2019 - Present



Stefanini

• Staffing and Recruiting
• 1 - 100 Employee

• Senior Advanced Technical Support Specialist

  • Nov 2018 - Jan 2019

  - Providing advanced technical support for assigned customer's users in various areas such as MS Excel, SQL, Password Resets, User Permissions, Printer Errors or other software and/or hardware issues regarding laptops, desktops or handhelds etc.- Assisting and providing training to Service Desk operators in order to ensure a proper resolution of initial users requests.- Creating or offering support to create / revise Knowledge Base Articles (working instructions) when are identified new / better solutions for reported issues.



ID TOTAL ACTIVE SRL

• Operations Manager

  • May 2018 - Oct 2018

  - Presenting, negotiating and setting contractual terms for the company's clients;- Coordinating the activity subordinate regional managers and supervising the results of the local team leaders and field agents alocated to projects from Romania, Serbia, Bulgaria and the Republic of Moldova;- Implementing projects in the work area of ​​the clients;- Developing, designing and implementing the working procedures of each coordinated project - training all regional managers in order to understand properly and complete the procedural provisions, in turn, they will train all the agents located at the company's clients.- Managing and solving encoutered problems during project development;- Coordination of the recruitment and development (programming) departments in order to meet customer requirements (supplementation of agents on specific locations, changing the non-performing agents or adapting the stock management software to given necessities);- Managing the budgets allocated to each project;- Managing and checking the time sheets and payments of the agents and regional managers in accordance with the hours worked, the effort made and the accomplished performances - identifying and implementing the key performance indicators related to each individual project.- Initiate and hold regular meetings with regional managers and the recruitment department in order to determine the priorities, yields, problems, tasks and responsibilities of the parties involved in each project.- Identifying and managing individual issues and motivating staff by initiating regular actions (installation bonuses, performance bonuses, gift vouchers etc.).



StoreVision

• Sweden
• Security and Investigations
• 1 - 100 Employee

• Risk Management & Retail Fraud Investigation Auditor

  • Sep 2016 - Apr 2018

  - Analyzing customer's transactions in order to detect errors or frauds.- Elaborating detailed cases with all significant fraud and / or procedure errors transactions in order to be sent and presented to the customer together with the specific recommendations.- Analyzing customer's internal procedures in order to optimize the processes. - Analyzing customer's transactions in order to detect errors or frauds.- Elaborating detailed cases with all significant fraud and / or procedure errors transactions in order to be sent and presented to the customer together with the specific recommendations.- Analyzing customer's internal procedures in order to optimize the processes.



Praktiker Romania

• Romania
• Retail
• 1 - 100 Employee

• Internal Audit Specialist

  • Jan 2008 - Aug 2016

  - Developing a set of internal controls to ensure all procedures proper implementation and enforcement by responsible employees;- Optimization of internal controls / procedures in order to create an enabling environment for increased efficiency and effectiveness of all departments;- Developing, implementing and supervising the audit planning according to company's objectives;- Inventory Audit Team coordination – stock verifications and confirmation;- Analysing purchasing and services contracts and supplier payments;- Risk assessment, audit reports development, and deficiencies presentations and solutions proposed in order to improve processes to the Company’s Board and owner;- Own stock management and proper sales reporting to consignment suppliers;- Performing assurance missions in which the samples and evidence are assed in an objective manner, to formulate an independent opinion or conclusions regarding a process, system or other audited subject;- Framing every discovered deficiency during the audit mission in accordance with the existing procedures and working instructions and proper formalizing and developing audit reports;- Making consultative advisory missions carried out at the express request of the mission’s beneficiary;- Internal procedures and working instructions analysis in order to evaluate and establish their timeliness and practicability in the internal processes or review requirement;- Internal processes analysis in order to establish their proper regulation as internal procedures and / or working instructions.



CORA

• Taiwan
• Wholesale Import and Export

• Commercial Worker / Customer counselor

  • Aug 2004 - Dec 2007