Sílvia Neves

HR People & Operations Manager at Pulso Europe Portugal
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Contact Information
us****@****om
(386) 825-5501
Location
PT
Languages
  • Português Native or bilingual proficiency
  • Inglês Native or bilingual proficiency
  • Espanhol Elementary proficiency

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Credentials

  • Professional Training Course: Guidelines for the Practice of Supervision
    Ordem dos Psicólogos Portugueses
    Mar, 2023
    - Nov, 2024
  • Lean Six Sigma Yellow Belt Certification
    The Lean Six Sigma Company
    Apr, 2022
    - Nov, 2024
  • Avaliação da Aptidão Psicológica do Pessoal de Vigilância
    Ordem dos Psicólogos Portugueses
    Jan, 2022
    - Nov, 2024
  • Certificação em Intermediação de Crédito
    Escola Superior de Atividades Imobiliárias
    Sep, 2021
    - Nov, 2024
  • Data Analytics Essentials
    Coursera
    Aug, 2021
    - Nov, 2024
  • Excel Essentials for Data Analytics
    Coursera
    Aug, 2021
    - Nov, 2024
  • Specialist Title in Work, Social and Organizational Psychology
    Ordem dos Psicólogos Portugueses
    Feb, 2020
    - Nov, 2024
  • Specialist Title in Clinical and health Psychology
    Ordem dos Psicólogos Portugueses
    Dec, 2019
    - Nov, 2024
  • Educational/Training Skills Certificate
    IEFP
    Apr, 2014
    - Nov, 2024
  • Cédula Profissional - Membro efetivo da Ordem dos Psicólogos
    Ordem dos Psicólogos Portugueses
    Jul, 2012
    - Nov, 2024
  • European Certificate in Psychology
    EFPA (European Federation of Psychologists'​ Associations)
    Oct, 2022
    - Nov, 2024

Experience

    • Portugal
    • Business Consulting and Services
    • 1 - 100 Employee
    • HR People & Operations Manager
      • Nov 2021 - Present

      •Planning, management and control of human resources allocated to different projects•Client Management, identification of project challenges, ensuring compliance with project requirements•Development and supervision of training•Local management in areas related to wellbeing ensuring adequate provision and effective response •Management of the global relationship with the Client in the implementation of global standards in the field of wellbeing•Collection and analysis of data related to the provision and development of services, identification of challenges and development of new and innovative approaches•Coordination with the Client HR department in the planning and management of rosters• Monitor and Analyse HR KPI's• Onboarding and off Boarding Process• Contracts Management• Manage Data files employees Show less

    • Clinical Psychologyst / Development Specialist / Wellness Coach (Freelance)
      • Sep 2019 - Nov 2021

      • Wellness Coach as part of the team that provides support to different work teams. Also develop and facilitate group sessions where occurs training programs, develop of mental health strategies, coping and coaching skills, Time management, psychological well-being. Also provide individual coaching sessions• Helped developing strategies of coping as part the team that was called within a process of emotional management • Developed and provided a Coaching Program within the scope of career transition processes Show less

    • Portugal
    • Airlines and Aviation
    • 1 - 100 Employee
    • Senior Recruitment Specialist / Consultant Psychologist / (Freelance)
      • Nov 2019 - Present

      • Specialist in the recruitment and selection process of different professional profiles in fields such as Engineering, Pilot Aviation, Maintenance and Mechanics, Accounting and Management • Develope and Deliver different selection and assessment interviews , as well group dynamics • Develope a standard process within the psychological evaluation as well as testing and reporting • Specialist in the recruitment and selection process of different professional profiles in fields such as Engineering, Pilot Aviation, Maintenance and Mechanics, Accounting and Management • Develope and Deliver different selection and assessment interviews , as well group dynamics • Develope a standard process within the psychological evaluation as well as testing and reporting

    • Portugal
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Consultant Psychologist / Trainer / Coach (Freelance)
      • Dec 2018 - Present

      Coach (Executive Coaching;Team Coaching; Individual Coaching) Developing manuals and facilitating training courses within a wide range of fields (Soft Skills and Technical Skills) Training in the area of Transport Certification (TVDE; TCC;CAM) Coach (Executive Coaching;Team Coaching; Individual Coaching) Developing manuals and facilitating training courses within a wide range of fields (Soft Skills and Technical Skills) Training in the area of Transport Certification (TVDE; TCC;CAM)

    • United States
    • Mental Health Care
    • 700 & Above Employee
    • Case Manager/ EAP Counselor
      • Sep 2021 - Nov 2021

      EAP services Counselling and brief solution focused psychotherapy . Provide telephonic counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality; . Adhere to the ethical, therapeutic and legal standards, which govern service delivery, as well as policies, procedures and laws, which apply to the organization and country, as appropriate; . Appropriately refer clients to external resources or within WPO as part of our holistic approach; .Maintain clear clinical and task-oriented documentation in case management system; .Follow-through with additional tasks as identified by the clinical management team; Show less

    • Portugal
    • Food and Beverage Services
    • 1 - 100 Employee
    • Learning & Development Specialist (Senior) - HR Department
      • Mar 2020 - Jun 2020

    • Consulting Psychologist /Trainer / Coach (Freelance)
      • Feb 2019 - Jun 2020

      • Developing manuals and facilitating training courses within a wide range of fields (Soft Skills and Technical Skills) • Training in the area of Transport Certification (TVDE; TCC;CAM) • Developing manuals and facilitating training courses within a wide range of fields (Soft Skills and Technical Skills) • Training in the area of Transport Certification (TVDE; TCC;CAM)

    • Portugal
    • Law Enforcement
    • 700 & Above Employee
    • Psychologist and Recruitment Specialist (Senior)
      • Feb 2020 - Mar 2020

      • One of the responsibles for developing the recruitment and selection process to different categories within this police force • Delivered processes of police personnel reassessment according to the national mental health guide • Organized the Databases with excel sheets and made it more efficient • One of the responsibles for developing the recruitment and selection process to different categories within this police force • Delivered processes of police personnel reassessment according to the national mental health guide • Organized the Databases with excel sheets and made it more efficient

  • Centro Catarina Lucas
    • Lisboa e Região, Portugal
    • Licensed Clinical Psychologist (Freelance)
      • May 2019 - Mar 2020

      Psychological Evaluation Psychological Assessment Brief Psychotherapy Psychological Evaluation Psychological Assessment Brief Psychotherapy

    • Armed Forces
    • 400 - 500 Employee
    • Psychologist/Team Leader/ ADj CH/ Senior Recruitment Consultant / Coach
      • Aug 2016 - Jul 2019

      • Team Leader/ AD CH/ Senior Recruitment Consultant• Developed the Health and Exercise Program, motivational interviews, group sessions and skills training programs• Coordinated Recruitment and Selection Processes within the Admission of military staff, Career Development, and follow-up• Developed different assessment protocols regarding Curriculum, motivational and skills interviews• Supported the Naval Health Board through the psychologycal and psychopathological assessment and screening• Delivered Evaluation Reports within recruitment assessment • Developed and delivered Vocational and Professional Guidance Processes• Responsible for research regarding the identification of specific skills and their impact on the future military career• Developed and coordinated Function Analysis Processes• Created a system using the Excel sheets that made the data base management more easy and efficient Show less

    • Military Officer / Psychologist
      • Jul 2013 - Jul 2019

    • Chief Psychologist/Trainer/ Training Team Lead
      • Jul 2013 - Aug 2016

      • Chief Psychologist/Trainer/ Training Team Lead• Monitored and provided psychological assessment of the entire garrison and trainees regarding their performance• Developed research within the field of performance skills in extreme conditions and in special armed forces• Created and developed training in the field of stress management, emotional intelligence and psychopedagogy of driving• Provided training within Leadership Communication, Management and Team Motivation Skills• Coordinated Team Building Courses with work teams from major civilian organizations(BPI, ISCTE, Deloitte, Repsol, etc.) Show less

  • Mind4Challenge
    • Lisboa e Região
    • Coach (Freelance)
      • Jul 2018 - Jun 2019

      Mind4Challenge was born in 2018 from a project that aims to enhance the resources of areas such as Clinical Psychology and Coaching, placing them at the disposal of each one's goals. This project is born out of a deep interest in building a support that works as a support and a guide for those looking to develop their potential, their goals. Throughout our life we ​​have gone through phases and experiences that can block our learning and development, thus, Mind4Challenge, assumes itself as a door to a set of tools and support resources, for the search for insight and development in the most diverse life stages and projects Show less

  • Consultório Privado
    • Lisboa, Barreiro, Almada
    • Licensed Clinical Psychologist / Coach (Freelance)
      • Nov 2010 - Jun 2019

      Psychological Evaluation Psychological Assessment Brief PsychotherapyAcompanhamento Professional and Educational Assessment Life Coaching Team Coaching Executive Coaching Psychological Evaluation Psychological Assessment Brief PsychotherapyAcompanhamento Professional and Educational Assessment Life Coaching Team Coaching Executive Coaching

    • Portugal
    • Education Management
    • 1 - 100 Employee
    • Professional Mentor (Freelance)
      • Oct 2018 - Mar 2019

      • Monitored and Mentored master’s students regarding rheir professional path and their transition to the job market • Monitored and Mentored master’s students regarding rheir professional path and their transition to the job market

    • Senior Recruitment Specialist (Freelance)
      • Jul 2012 - Dec 2012

    • Licensed Clinical Psychologist (Freelance)
      • Apr 2011 - Apr 2012

      Psychological Evaluation Psychological Assessment Brief PsychotherapyAcompanhamento Professional and Educational Assessment Psychological Evaluation Psychological Assessment Brief PsychotherapyAcompanhamento Professional and Educational Assessment

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Back Office Employee
      • Nov 2011 - Feb 2012

Education

  • ISEG - Lisbon School of Economics & Management
    Master of Business Administration, Business Sciences
    2020 - 2022
  • The Lean Six Sigma Company
    Yellow Belt Certification, Lean Management
    2022 -
  • Faculdade de Psicologia da Universidade de Lisboa
    Course, Psychological Assessment in the Recruitment Process
    2018 - 2018
  • Faculdade de Psicologia da Universidade de Lisboa
    Mestrado Integrado, Psicologia Clínica Dinâmica
    2005 - 2010
  • INSPSIC - Instituto Português de Psicologia
    Post-graduation, Psychological Coaching
    2018 - 2019
  • Escola Superior de Atividades Imobiliárias
    Certificação, Intermediação de Crédito
    2021 - 2021
  • Evolui.com
    Human Resources, Human Resources
    2018 - 2018
  • Evolui.com
    Curso, Curso de Intervenção Terapêutica na Depressão
    2018 - 2018
  • Evolui.com
    Curso, Alto Desempenho Emocional com Princípios de Coaching e Programação Neurolinguística
    2017 - 2017
  • Evolui.com
    Curso, Ferramentas de Coaching
    2017 - 2017
  • Evolui.com
    Liderança e Coaching
    2017 - 2017
  • Evolui.com
    Curso, Gestão de Conflitos
    2017 - 2017
  • Evolui.com
    curso, Gestão de Crises
    2017 - 2017
  • evolui.com
    Gestão e Motivação de Equipas
    2017 - 2017
  • Evolui.com
    curso, Coaching Comportamental
    2016 - 2017
  • Evolui.com
    curso, Psicossociologia do Trabalho e das Organizações
    2016 - 2016
  • Escola de Fuzileiros - Departamento de Formação em Comportamento Organizacional
    Curso de Aperfeiçoamento em Potencialização de Recursos Humanos -Vetor 3, Liderança e Gestão de Equipas
    2014 - 2014
  • Marinha Portuguesa - Escola de Tecnologias Navais
    Formação Inicial de Formadores, Formação
    2014 - 2014
  • Clínica Rorschach
    Formação Pós-Graduada, A Prova do Rorschach na Clínica do Adolescente
    2012 - 2012
  • Ordem dos Psicólogos Portugueses
    Curso de Formação Associado aos Estágios Profissionais, Psicologia
    2012 - 2012
  • Hospital São Francisco Xavier - Departamento de Psiquiatria e Saúde Mental
    Formação para Estagiários em Psicologia do Seviço de Psiquiatria e Saúde Mental, MMPI-II , C.A.Q , MCMI-III
    2010 - 2010
  • Hospital São Francisco Xavier - Departamento de Psiquiatria e Saúde Mental
    Formação para Estagiários em Psicologia, Triagem Psicológica, ICD-10, Psicoterapia Individual e em Grupo
    2009 - 2009
  • Secretaria-Geral do Ministério da Defesa Nacional
    Curso, Design Thinking
    2018 - 2018
  • Ministério da Defesa Nacional
    Design Thinking
    2018 - 2018
  • Evolui.com
    Curso, Moodle
    2020 - 2020
  • Evolui.com
    Curso, Gestão de Crises
    2017 - 2017

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