Experience

eyerim

• Slovakia
• Software Development
• 1 - 100 Employee

• Warranty Manager

  • Jul 2019 - Present

  -managing, processing, reporting and supporting warranty task and the returns -communication with warehouse and couriers/courier company -responsibility for return process -cooperation with Supply Chain team -providing quality check of the goods -support for Customer Experience team -managing, processing, reporting and supporting warranty task and the returns -communication with warehouse and couriers/courier company -responsibility for return process -cooperation with Supply Chain team -providing quality check of the goods -support for Customer Experience team



Continental Business Services s.r.o.

• Bratislava

• Event Manager

  • Feb 2017 - Nov 2018

  - organization and coordination of events, seminars, teambuildingsm, workshops and meetings - online/ offline marketing, active communication with suppliers, project team and partners - coordination of business trips - booking and reservation of accommodation, flight tickets and transportation... - working under pressure with high responsibility - invoicing / communication with accountant department - organization and coordination of events, seminars, teambuildingsm, workshops and meetings - online/ offline marketing, active communication with suppliers, project team and partners - coordination of business trips - booking and reservation of accommodation, flight tickets and transportation... - working under pressure with high responsibility - invoicing / communication with accountant department



Pelikan.sk

• Slovakia
• Travel Arrangements
• 1 - 100 Employee

• Airline Ticket specialist

  • Jul 2015 - Jan 2017

  - flights reservations via CRS Galileo , involuntary / voluntary changes , cancelations - booking of low cost airlines tickets - processing of cancelled / time changed flights ( full or partial refunds , alternatives ) - phone and email support for customers / phone and email communication with airlines- invoicing / communication with accountant department- communication with colleagues from other departments

• Travel Sales Consultant

  • Sep 2014 - Jul 2015

  - research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.- diagnose the clients’ specifications and wishes and suggest suitable travel packages or services- organize travels from beginning to end, through booking tickets via Global Distribution System and accommodation, securing rental transportation etc.- supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)- handle unforeseen problems and complaints and determine eligibility for money returns- attend conferences to maintain familiarity with tourism trends- create and update electronic records of clients- maintain relationships with key persons- keep financial statements and documents- liaising with clients in person, over the phone or via email to discuss their travel requirements. Show less



HOTEL & SPA RESORT KASKADY

• Slovakia
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Oct 2013 - Sep 2014

  - welcomes customers to the hotel - responds to customer requests - stays current with developments in the hotel by reviewing the communication log book each shift, - allocates rooms and issues appropriate keys - follows-up and verifies arrivals by updating registration cards in regards to spelling of guest’s name, address and method of payment - identifies and records special billing instructions and notifies accounting - demonstrates teamwork by co-operating and assisting colleagues as needed Show less



Rockywold Deephaven Camps

• United States
• Hospitality
• 1 - 100 Employee

• food service, housekeeping

  • Jun 2012 - Sep 2012



Rockywold Deephaven Camps

• United States
• Hospitality
• 1 - 100 Employee

• food service, housekeeping

  • Jun 2011 - Sep 2011