Experience

Riri
• Restaurants
• customer service

  • May 2016 - Present


Italcapsula Cosmetics

• Italy
• Plastics Manufacturing
• 1 - 100 Employee

• Responsabile commerciale

  • Apr 2016 - May 2016

  responsabile dipartimento vendite e marketing. responsabile dipartimento vendite e marketing.



Mölnlycke Health Care

• Sweden
• Medical Equipment Manufacturing
• 700 & Above Employee

• Customer Service

  • Mar 2014 - Dec 2015

  • Receive and process orders, inquiries and complaints according to Molnlycke Health Care quality system procedures and guidelines in order to guarantee timely and appropriate customer support. • Identify and report discrepancies in any Customer Service-related processes. Whenever applicable, take ownership on corrective actions. • Proactively co-operate with sales and other internal/external organisations in order to secure that appropriate support is given to the customer. • Manage all customer interactions (phone calls, e- mails,…) in local language in order to ensure perfect communication. Show less



Palais de Justice de Liège

• Sworn interpreter and translator

  • Nov 2011 - Dec 2015

  Legal translations (all fields): French>Italian, Italian>French (births, marriages, nationalities, bankruptcy, university degrees, etc) Legal interpreter for notaries and police depts. Legal translations (all fields): French>Italian, Italian>French (births, marriages, nationalities, bankruptcy, university degrees, etc) Legal interpreter for notaries and police depts.



PFSweb

• Customer Service Representative

  • Dec 2011 - Mar 2014

  -Customer Service Representative, After-sale service -Support to the Customer Service activity through the daily report files, localisation and resolution of transport issues. -Software and programs actively used: JDEdwards, Boutique Builder, ATG, IS, Demandware, Magento -Languages used on daily basis: French, English, Spanish and Italian -Customer Service Representative, After-sale service -Support to the Customer Service activity through the daily report files, localisation and resolution of transport issues. -Software and programs actively used: JDEdwards, Boutique Builder, ATG, IS, Demandware, Magento -Languages used on daily basis: French, English, Spanish and Italian



ComTranslations

• Spain
• Translation and Localization
• 1 - 100 Employee

• Freelance translator

  • May 2012 - Jan 2014

  Freelance translator (mother tongue: italian) Freelance translator (mother tongue: italian)


IAPTI
• United Kingdom
• Software Development
• translator

  • 2013 - 2013


Market Resource Partners

• Market Research

• Translator

  • Jan 2010 - Dec 2012

  Translations and transcript for market researches in different fields (medical and commercial sector) Translations and transcript for market researches in different fields (medical and commercial sector)


Berlitz
• Venezuela
• Primary and Secondary Education
• 300 - 400 Employee
• italian teacher and freelance translator

  • Dec 2010 - Mar 2012


ACRA, ONG ,Milano

• Interpreter and meeting organizer for ACRA association (NGO)

  • Nov 2010 - Feb 2011

  Translator for a national project concerning the food education, proposed in various italian schools during the year 2010 Organizer for a meeting that took place in Bruxelles in February 2010 and collaboration as interpreter for the spanish part (english>spanish) Translator for a national project concerning the food education, proposed in various italian schools during the year 2010 Organizer for a meeting that took place in Bruxelles in February 2010 and collaboration as interpreter for the spanish part (english>spanish)



SEI servizi

• Italy
• Construction
• 1 - 100 Employee

• stage in a translation agency.

  • Sep 2010 - Oct 2010

  SEI servizi s.r.l. (Varese) Stage organized by the SSML of Varese. Translations english>italian and spanish>italian. Main field. touristic guides.Programs used: TRADOS SEI servizi s.r.l. (Varese) Stage organized by the SSML of Varese. Translations english>italian and spanish>italian. Main field. touristic guides.Programs used: TRADOS



Varese news

• Online Media
• 1 - 100 Employee

• Translator for an italian newspaper. Stage organized by the SSML University of Varese

  • Nov 2009 - May 2010

  Translation of articles for the local newspaper, italian>english. The project was organized and led by the University of Varese, SSML. Translation of articles for the local newspaper, italian>english. The project was organized and led by the University of Varese, SSML.