Silvia Jouret Balucani

Credit analysis & collection Manager / Vice President Operations Iberia at Dyanix
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Contact Information
Location
Las Rozas de Madrid, Community of Madrid, Spain, ES
Languages
  • Español Native or bilingual proficiency
  • Italiano Native or bilingual proficiency
  • Ingles Full professional proficiency
  • Francés Professional working proficiency

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Experience

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Credit analysis & collection Manager / Vice President Operations Iberia
      • Jun 2021 - Present

    • United Kingdom
    • Wholesale
    • Credit Analysis & Collection Manager / Vice President Operations iberia
      • Mar 2019 - Jun 2021

      Credit risk analysis / collection management leading a europen team:Credit hold releasing weekly agingDSO control and cash forecastpayment terms managementmonthly accounts reconciliationdirect contact with Credit Insurance and FactoringOperational management in Iberia leading a sales & tecnical/service team:managing fix and variables costsfinancial managementHR, legal and logistic aspectsgeneral support to the Sales Team - forecast/budget

    • Credit & Collection Team Leader EMEA
      • Apr 2016 - Feb 2019

      - Responsible for the Credit & Collection Department at International level leading a team of 4 people: Credit Hold ReleaseWeekly Aging, DSO control, accounts reconciliation and support to cash forecastContact with Credit suppliers and Credit Insurance companies such Atradius and Altares(D&B). - Project Manager "Invoice Complaint Process" y "Certificated digital Invoices".- Office Manager at Spigraph Spain S.L.

    • Senior Credit & Cash Collection Coordinator
      • May 2014 - Mar 2016

      - Responsible for the credit/risk analysis and cash collection for EMEA Region.

    • Customer Service Representative & Cash Collection
      • Oct 2013 - Apr 2014

      Customer service and Cash Collection for Spain, Italy and Portugal.

    • Marketing Manager
      • Dec 2009 - Mar 2012

      - Definition and implementation of the Marketing plan for the achievement of the business objectives established from Management for Margarita Island with a €200K annual budget.- Development of strategic and operational marketing activities through direct marketing strategies, sales, communication, advertising, promotions (trade marketing) and public relations.- Design and execution of the company's promotional plan through a direct marketing strategy (CRM), through the creation, maintenance and improvement of the database of potential and actual customers of the company.- Manage of quantitative and qualitative result analysis.- Execution of the commercial functions: inventory management, product quality control, after-sales service and monthly reports by customer through a continuous evaluation.- Supervision of a group of 8 people: 2 operatives, 5 commercial sales and 1 assistant.

    • Retail
    • 1 - 100 Employee
    • International Business Manager
      • Jan 2008 - Dec 2009

      - Stock control and Sales analysis by categories of products.- Negotiation with international suppliers.- Participation in international Fairs.- Control of the internal costs and consumer price analysis.- Team work with Marketing and Trade Marketing Departments in sales floor.

    • Trade Marketing Coordinator - LATAM
      • Apr 2005 - Dec 2007

      - Analysis, design, follow up and control of the Trade marketing promotions and activities for Revlon and Almay brands in Center and South America. - Negotiation with Distributors, suppliers and Advertising Agencies in each market.- CRM Proyect Manager Latam- Revlon Fragrances Proyect Manager Latam

    • France
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Trade Marketing Lancôme
      • Mar 2004 - Mar 2005

      - Support and follow up of the Trade Marketing promotions for Lancôme brand at "El Corte Inglés” at national level.

Education

  • Universidad Autonoma de Madrid
    Master in Marketing, Specialized Sales, Merchandising and Marketing Operations
    2003 - 2004
  • Universidad Metropolitana (VE)
    Marketing Specialization, Marketing/Marketing Management, General
    2000 - 2002
  • Universidad Metropolitana (VE)
    Degree in Business Administration, management
    1997 - 2002

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