Silvia Iliescu
HR Specialist at APT Resources & Services- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
LinkedIn User
To whom it may concern I worked with Silvia for several years in the area of Workforce Management. My role as Delivery lead for Hewlett Packard (Enterprise) - Communications&Media Solutions included to drive workforce initiatives across the EMEA region for ca 1K people, mainly Consultants and Project managers with their distributed projects for telecomunication providers across Europe. Silvia was responsible for the sub-region CEE which contained eastern europe countries. in that role she mainly contributed to our overal success with various activities - aggregating information out of the field (eg via Workforce reports), enhance utilization on a regular base, drive cost saving and data quality enhancement initiatives for her countries etc. For that role she demonstrated that she can execute in an international environment, understands various HR and legal aspects and can handle various ways of communications, the key success factor in such a heterogenious environment. Under tight financial ongoing pressure she managed well results which at the end controlled the cost aspects of our consulting business. I would like to thank Silvia for her contributions and wish her all the best for the future Sincerly Heinz Hettler
Mihai Codescu
Silvia has been more than a regular account manager, she proved to have a thorough interest in solving problems for both parties and deep customer care abilities. She is a follower of "smiling business". GOOD HIRE!!
LinkedIn User
To whom it may concern I worked with Silvia for several years in the area of Workforce Management. My role as Delivery lead for Hewlett Packard (Enterprise) - Communications&Media Solutions included to drive workforce initiatives across the EMEA region for ca 1K people, mainly Consultants and Project managers with their distributed projects for telecomunication providers across Europe. Silvia was responsible for the sub-region CEE which contained eastern europe countries. in that role she mainly contributed to our overal success with various activities - aggregating information out of the field (eg via Workforce reports), enhance utilization on a regular base, drive cost saving and data quality enhancement initiatives for her countries etc. For that role she demonstrated that she can execute in an international environment, understands various HR and legal aspects and can handle various ways of communications, the key success factor in such a heterogenious environment. Under tight financial ongoing pressure she managed well results which at the end controlled the cost aspects of our consulting business. I would like to thank Silvia for her contributions and wish her all the best for the future Sincerly Heinz Hettler
Mihai Codescu
Silvia has been more than a regular account manager, she proved to have a thorough interest in solving problems for both parties and deep customer care abilities. She is a follower of "smiling business". GOOD HIRE!!
LinkedIn User
To whom it may concern I worked with Silvia for several years in the area of Workforce Management. My role as Delivery lead for Hewlett Packard (Enterprise) - Communications&Media Solutions included to drive workforce initiatives across the EMEA region for ca 1K people, mainly Consultants and Project managers with their distributed projects for telecomunication providers across Europe. Silvia was responsible for the sub-region CEE which contained eastern europe countries. in that role she mainly contributed to our overal success with various activities - aggregating information out of the field (eg via Workforce reports), enhance utilization on a regular base, drive cost saving and data quality enhancement initiatives for her countries etc. For that role she demonstrated that she can execute in an international environment, understands various HR and legal aspects and can handle various ways of communications, the key success factor in such a heterogenious environment. Under tight financial ongoing pressure she managed well results which at the end controlled the cost aspects of our consulting business. I would like to thank Silvia for her contributions and wish her all the best for the future Sincerly Heinz Hettler
Mihai Codescu
Silvia has been more than a regular account manager, she proved to have a thorough interest in solving problems for both parties and deep customer care abilities. She is a follower of "smiling business". GOOD HIRE!!
LinkedIn User
To whom it may concern I worked with Silvia for several years in the area of Workforce Management. My role as Delivery lead for Hewlett Packard (Enterprise) - Communications&Media Solutions included to drive workforce initiatives across the EMEA region for ca 1K people, mainly Consultants and Project managers with their distributed projects for telecomunication providers across Europe. Silvia was responsible for the sub-region CEE which contained eastern europe countries. in that role she mainly contributed to our overal success with various activities - aggregating information out of the field (eg via Workforce reports), enhance utilization on a regular base, drive cost saving and data quality enhancement initiatives for her countries etc. For that role she demonstrated that she can execute in an international environment, understands various HR and legal aspects and can handle various ways of communications, the key success factor in such a heterogenious environment. Under tight financial ongoing pressure she managed well results which at the end controlled the cost aspects of our consulting business. I would like to thank Silvia for her contributions and wish her all the best for the future Sincerly Heinz Hettler
Mihai Codescu
Silvia has been more than a regular account manager, she proved to have a thorough interest in solving problems for both parties and deep customer care abilities. She is a follower of "smiling business". GOOD HIRE!!
Experience
-
Prohuman Romania
-
Romania
-
Human Resources Services
-
100 - 200 Employee
-
HR Specialist
-
May 2018 - Present
Building and maintaining strong business relationship with partners Direct point of contact for all employees Manage employee relations with high focus during transitions Provide clarifications in regards to the payroll services Coordinate the Extended Benefits process across the organization Driving the bonuses process Prepare monthly HR reports Organize the Induction program Conducting Exit Interviews Building and maintaining strong business relationship with partners Direct point of contact for all employees Manage employee relations with high focus during transitions Provide clarifications in regards to the payroll services Coordinate the Extended Benefits process across the organization Driving the bonuses process Prepare monthly HR reports Organize the Induction program Conducting Exit Interviews
-
-
-
-
Resource planning specialist
-
May 2013 - May 2018
Deal with resource requests received from our internal customers(Project Managers, Region Leads).Achieve resolution to new staffing requests by finding and decidingappropriate resources to be scheduled. Maintaining up-to- date skills profile, knowledge and competencies for the centralized poolof resources.Remain aligned on Regional Leads and Project Managers by communicating regularly, attending calls and monitor scope changes and business priorities. Collect and update new project, Dashboards from PM’s as needed. Keep the data in the system up to date and accurate.Advertise and promote the availability of consultants globally to encourage sharing of resources across regions and increase utilization. Work cross-functionally with peers in other regions to support the fulfillment of international staffing requests.To measure Utilization, leverage available reports. Escalate to Region Leads if resources are not fully utilized.Apply regular audits to proactively spot forecasted bench time for consultants and share with Resource Managers and Business Leaders to drive the identification of new opportunities Works with Partners to hire Sub Contractors in line with our region plan. Support hiring process. Management and maintenance of accurate job descriptions to support recruitment.Managing attrition/retention/WFR and promotion reports for the region. Supporting requisition process for new hiring employees.Review and Approve Overhead activity including: Training, Administrative and Bench Time, correct staffing mismatches, time incorrectly logged and other activities in order to achieve projectmilestone while achieving financial target.Cooperate with Operations to ensure resource revenue forecasting is accurate (up to date bookings with correct rate assignments). Show less
-
-
Sales Support Analyst
-
Nov 2011 - Apr 2013
Monitor status for commitment/non-commitment salesopportunitiesManage sales tracking tool and report on important informationKeep records of sales trend and order sales report statusRemained aligned with the sales team by communicating regularlyand attending weekly calls regarding the status of the sales in theregionProvide assistance for customer orders, account statuses andrelevant problemsReview pending orders statusProvide data, reports and guidance to help the sales team Show less
-
-
-
Hewlett-Packard Romania
-
Bucharest, Romania
-
Travel and event coordinator for CEE and ME region
-
Jan 2010 - Oct 2011
Manage global online booking processes/tools, measuring volume and employee acceptance Manage travel approval process, depending on business needs Provide leadership in evolving and communicating the global travel policy Monitor travel and expense related policy compliance and recommend strategies to improve compliance. Working closely with the Accounting department. Manage designated airline and hotel suppliers Interact with employees, management and suppliers to resolve customer service issues Provide employee training on how to best access the travel website and other travel resources Event organizer for Central Cluster region and ME including: detailed proposal for events like timelines, securing a suitable Show less
-
-
-
CODECS
-
Romania
-
Education Administration Programs
-
1 - 100 Employee
-
Key Account
-
Mar 2005 - Jan 2010
Direct selling of the managerial education products. Direct selling of the managerial education products.
-
-
Education
-
2006 - 2007
CODECS
2007, Certificat Profesional In Management -
2002 - 2006
Academia de Studii Economice din București
-
1998 - 2002
Virgil Madgearu
2002 -
2008 -
CODECS
2008, Management de proiect
Community
