Silvia Chen
Assistant to Managing Director at Hohenstein Textile Testing (Shanghai) Co. Ltd- Claim this Profile
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英语 Professional working proficiency
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德语 Limited working proficiency
Topline Score
Bio
Credentials
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企业人力资源管理师 高级/三级
上海市人力资源和社会保障局
Experience
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Hohenstein China
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Germany
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Textile Manufacturing
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1 - 100 Employee
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Assistant to Managing Director
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May 2016 - Present
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QC Customer Service Supervisor
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Sep 2014 - Apr 2016
Support our customers to know more about inspection requirements and procedure, get feedback from them, find a way to improve the cunstomer satisfaction. And also report to the head about the problems between inspector and cutomer. Have overview of the inspection report, and select out the some basic data for relevant summary and analysis. (about result, fail reason, report error, the trend of the no. of inspections etc.), communicate with inspector about this mistakes which found by QC supervisors.Responsible for the quality mangement system documents (inspection department)Lead customer service team to perform the works smoothly and get better performance. Show less
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Assistant to head of inspections China
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Jun 2012 - Aug 2014
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AHK Greater China
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China
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International Trade and Development
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1 - 100 Employee
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Intern (Business Visa Office)
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Feb 2012 - Jun 2012
Advise the the people who needs business visa some relevant information.Verify the authenticity of the information which provided by applicant Advise the the people who needs business visa some relevant information.Verify the authenticity of the information which provided by applicant
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Education
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2016 - 2018
上海财经大学
硕士, 管理科学与工程 -
2008 - 2012
Shanghai Dianji University
学士, 德语
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