Silvia Casati
IULM - Master Coordinator at MITH -Master in International Tourism and Hospitality- Claim this Profile
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Italiano Native or bilingual proficiency
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Inglese Professional working proficiency
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Cinese Elementary proficiency
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LIS - Lingua dei Segni Italiana Elementary proficiency
Topline Score
Bio
Credentials
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CHIA - Certification in Hotel Industry Analytics
AHLEI - American Hotel & Lodging Educational InstituteMay, 2019- Nov, 2024 -
ECDL
ECDL FoundationMay, 2014- Nov, 2024
Experience
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MITH -Master in International Tourism and Hospitality
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Italy
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Higher Education
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1 - 100 Employee
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IULM - Master Coordinator
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Jul 2021 - Present
MITH - Master in International Tourism and Hospitality Executive Master in Digital Communication for Sustainable Luxury and Fashion MITH - Master in International Tourism and Hospitality Executive Master in Digital Communication for Sustainable Luxury and Fashion
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IULM University
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Italy
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Higher Education
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400 - 500 Employee
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Research Partner at IULM University
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Oct 2020 - Jul 2021
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Park Hyatt Milano
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Italy
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Hospitality
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1 - 100 Employee
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Feb 2020 - Oct 2020
Duties: CRS (Central Reservation System), PMS (Property Management System) and OTAs interface cross check, e-mail communication, daily new bookings follow-up, Guests’ profiling with individual preferences
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Aug 2019 - Jan 2020
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Ensemble Amadeus
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Italy
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Musicians
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1 - 100 Employee
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Public Relations and Communication Responsible
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2018 - 2020
Duties: plan and promote events, intermediate among international Partners, manage press releases and public communications, translate documents, edit the e-book "Desk Study", update the action plan, create contents, design flyers, roolup and other promotional materials Duties: plan and promote events, intermediate among international Partners, manage press releases and public communications, translate documents, edit the e-book "Desk Study", update the action plan, create contents, design flyers, roolup and other promotional materials
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AIP Onlus
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Brescia, Italia
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Public Relations Specialist
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Sep 2017 - Dec 2018
Duties: Media relations, press release, newsletter, communication campaigns, website and social media management, articles, events planning, graphics Duties: Media relations, press release, newsletter, communication campaigns, website and social media management, articles, events planning, graphics
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Bell Family
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Compton, Chichester, United Kingdom
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Au Pair
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Jan 2017 - Jul 2017
The contract consisted in 30h per week looking after three kids (8, 10 and 12 years old), cleening the house and cooking for my host family. The contract consisted in 30h per week looking after three kids (8, 10 and 12 years old), cleening the house and cooking for my host family.
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Azienda Ospedaliera San Paolo
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Italy
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Hospitals and Health Care
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200 - 300 Employee
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Internal Public Relations - Customer Care (University Internship)
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Mar 2016 - Jun 2016
Customer satisfaction survey management Customer satisfaction survey management
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CENTRO LIBRI LARIZZA
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Saronno (VA)
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Stage formativo
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Jun 2012 - Sep 2012
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A.I.A. | Associazione Italiana Arbitri - FIGC
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Italy
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Spectator Sports
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300 - 400 Employee
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Football Referee
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Sep 2010 - Jun 2011
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Education
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Libera Università di Lingue e Comunicazione IULM
1-Year Master's of Hospitality and Tourism Management Degree (HTM), Business and Tourism -
Alton College
English Course - Advanced level -
Libera Università di Lingue e Comunicazione IULM
PR and Corporate Communication, 110/110 cum laude -
Liceo Classico S. M. Legnani, Saronno (VA) - Indirizzo Sociopsicopedagogico
Psicologia, Sociologia, Pedagogia, Metodologia, 98/100