Experience

quo·d | The Collaborative Growth Company

• Italy
• Business Consulting and Services
• 1 - 100 Employee

• Head of Service Design & User eXperience

  • Aug 2020 - Present

• Senior Service Designer

  • Jan 2020 - Aug 2020



Freelance

• Service Designer

  • Sep 2019 - Present

  I work with companies, public administrations and design agencies in developing service design projects, structuring and conducting user research, redesigning processes and experiences. I work with companies, public administrations and design agencies in developing service design projects, structuring and conducting user research, redesigning processes and experiences.



Politecnico di Milano

• Italy
• Research Services
• 700 & Above Employee

• Service Designer and Research Fellow

  • Jun 2020 - Jun 2021

  @Department of Architecture and Urban Studies

• Service Design Tutor | Service Design & Innovation [PSSD]

  • Feb 2020 - Jun 2020

• Service Designer and Researcher

  • Sep 2019 - May 2020

  I collaborate with Politecnico di Milano in the research and co-design activities aim at developing innovative services based on the 'Recovery' principle for mental health. The project Recovery.Net is in collaboration with UOP 23 (Unità Operativa di Psichiatria - Psychiatry Unit) of Brescia Civil Hospitals (Spedali Civili) and is founded by Fondazione Cariplo.

• Service Design Expert | Final Syntethis Design Studio [PSSD]

  • Sep 2019 - Jan 2020

• Service Designer and Research Fellow

  • Jun 2017 - Aug 2019

  @Design DepartmentMember of the SIA - Service Innovation Academy @ POLI.design, an Academic Innovation Center born within the Politecnico di Milano.

• Tutor | Final Synthesis Design Studio [PSSD]

  • Sep 2017 - Jan 2018

  Students tutor @ Final Synthesis Design Studio, second year of the Master degree in PSSD (Product Service System Design)



Master in Service Design - Politecnico di Milano

• Italy
• Higher Education
• 1 - 100 Employee

• Visiting Lecturer

  • Feb 2018 - Apr 2018



POLI.design

• Italy
• Higher Education
• 1 - 100 Employee

• Tutor and Service Design Expert | Service Design for Business training course

  • May 2017 - Jun 2017

  Coordination and tutoring of the training course "Service Design for Business" activities, including:• Link students and the board• Coordination of the lecturers of the different training modules• Lessons facilitator and expert• Social media management

• Service Designer

  • Jan 2017 - Jun 2017



Dire Mangiare Progettare

• Milano, Italia

• Service Designer & Workshop Facilitator

  • Jan 2017 - May 2017

  Dire Mangiare Progettare is a project organized by CURE – creativity for urban and rural empowerment, Associazione Amici Casa della Carità ONLUS and Milan Center for Food Law and Policy. In consists in some co-design workshops with students of primary school with the goal of imagining, developing and prototyping different service solutions to innovate and further change the school lunch experience in their canteen. Dire Mangiare Progettare is a project organized by CURE – creativity for urban and rural empowerment, Associazione Amici Casa della Carità ONLUS and Milan Center for Food Law and Policy. In consists in some co-design workshops with students of primary school with the goal of imagining, developing and prototyping different service solutions to innovate and further change the school lunch experience in their canteen.



Clarity International

• Italy
• Business Consulting and Services
• 1 - 100 Employee

• Service & UX Design Lead

  • Sep 2016 - Dec 2016



Deloitte Digital

• United States
• Business Consulting and Services
• 700 & Above Employee

• Senior Service Designer

  • Jun 2016 - Sep 2016

• Service Designer

  • May 2015 - Jun 2016



Prussiani Engineering S.p.A.

• Italy
• Machinery Manufacturing
• 1 - 100 Employee

• Art Director

  • Jun 2013 - Apr 2015

  Art Director for Brand Identity, Marketing and Advertising. Art Director for Brand Identity, Marketing and Advertising.



JBox

• UI/UX designer

  • Jun 2013 - Apr 2015

  Strategic Marketing Plan, app & website interface design, app usability and interaction, gamification aspects, graphic design for adv and marketing promotion Strategic Marketing Plan, app & website interface design, app usability and interaction, gamification aspects, graphic design for adv and marketing promotion



Museo "S. Sini"

• Bergamo

• Freelance Graphic Designer

  • Jan 2013 - Jan 2015



Artsana Group

• Italy
• Manufacturing
• 700 & Above Employee

• Junior Service Designer

  • May 2013 - Jan 2014

  During a workshop organized by Politecnico di Milano and Artsana Group about toys design - new technologies for children aged between 24 months and 8 y.o.-, I create a project in collaboration with other two product designer named "KP - the kids orchestra". The goal of the project is to let childern of diferent ages learn and approach music through the stimuli of composing music, alone or in group, stimoulating their senses and the socialization experience. The project was shown at the Toys Fair “Speilwarenmesse” in Nuremberg in January 2014. Show less



one/one design studio

• Berlin

• Junior Designer

  • Jun 2012 - Sep 2012

  In the design studio I worked for the implementation of the coorporate communication strategy of different projects, online and magazines adv, mock-up and prototypes realization for new projects. In the design studio I worked for the implementation of the coorporate communication strategy of different projects, online and magazines adv, mock-up and prototypes realization for new projects.



Deutsche Bank

• Germany
• Financial Services
• 700 & Above Employee

• Design Thinking Team Member

  • Apr 2011 - Apr 2012

  As a member of a self-organized design thinking team, I worked for the bank tackling the challenge of innovating customer advisory of the future for Deutsche Bank "Envisioning and Innovation Program 2020", by using the Stanford design thinking process, strategic foresight thinking and supportive team dynamic and organizing tools. Skills // Stanford (ME310) Design Thinking Process //Strategic Foresight Thinking //Team Dynamics //Rapid Prototyping //Testing //Needfinding As a member of a self-organized design thinking team, I worked for the bank tackling the challenge of innovating customer advisory of the future for Deutsche Bank "Envisioning and Innovation Program 2020", by using the Stanford design thinking process, strategic foresight thinking and supportive team dynamic and organizing tools. Skills // Stanford (ME310) Design Thinking Process //Strategic Foresight Thinking //Team Dynamics //Rapid Prototyping //Testing //Needfinding