Silvia Bevilacqua Marquez
Customer Service Analyst at International Grains & Cereal- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Italian Professional working proficiency
Topline Score
Bio
Credentials
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Lean Six Sigma Yellow Belt Certification
Six Sigma Global InstituteMay, 2020- Nov, 2024 -
Advanced Business English Course
TALK English SchoolsDec, 2018- Nov, 2024 -
Intensive English Course
Lingua Language CenterAug, 2018- Nov, 2024 -
Project Planning and Control (Microsoft Project)
CENTECPRO MaracaiboJun, 2017- Nov, 2024
Experience
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International Grains & Cereal
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United States
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Food and Beverage Manufacturing
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1 - 100 Employee
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Customer Service Analyst
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Oct 2021 - Present
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Commercial Business Intern
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Sep 2019 - Oct 2021
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Industrias Salineras, C.A.
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Venezuela
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Food and Beverage Services
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1 - 100 Employee
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Analyst - OSHA department
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Jul 2017 - Dec 2017
• Planned and executed a project for a new automated system for the company's salt packing process • Inspected and evaluated workplace environments, equipment, and practices for compliance with corporate and government health and safety standards and regulations • Identified hazards in the workplace • Investigated accidents and incidents to identify their causes and to determine how they might be prevented in the future • Planned and executed a project for a new automated system for the company's salt packing process • Inspected and evaluated workplace environments, equipment, and practices for compliance with corporate and government health and safety standards and regulations • Identified hazards in the workplace • Investigated accidents and incidents to identify their causes and to determine how they might be prevented in the future
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Granitera Maracibo, C.A.
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Maracaibo, Venezuela
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Administrative Assistant
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Jan 2016 - Jan 2017
• Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management • Created and maintained spreadsheets and developed administrative and logistical reports • Maintained up-to-date department organizational chart • Set up and maintained physical and electronic filing systems Show less
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Education
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Florida International University
Master's degree, Engineering Management -
Universidad Rafael Urdaneta
Bachelor's Degree, Industrial Engineering