Experience

SQDM-LATAM

• Colombia
• IT Services and IT Consulting
• 100 - 200 Employee

• QA Test Manager

  • Jul 2020 - Present

  Leading the QA Team working for SIT environment (E2E), helping and making sure team is reaching successfully the targets according to the priorities provided by the program, always looking forward to advance with a good quality, approach and timing, thinking on the best way to work for our team members. Main activities of the role: ● Generate TC Report execution ● Coordinate deployments ● Manage assignment to the team ● Reporting and follow up on bugs using CLM ● Preparing Quality Assessment reports ● CR’s tracking and follow up in all life cycle ● Trobleshoot basic errors ● Build Data migrated plan and follow up ● Interviews to select new team members Show less



Conexia

• Argentina
• Information Technology & Services
• 100 - 200 Employee

• Senior Software Quality Assurance Analyst

  • Oct 2019 - Jul 2020

  Sr Tester. Leading the QA Team working for State Fund project, experience with agile scrum methodology, been part of the scrum team assisting all the ceremonies, creating test plans, estimation and reporting the execution result to the stakeholders. Main activities of the role: ● Generate TC Report execution ● Coordinate deployments ● Manage assignment to the team ● Support the PM defining the objectives of the team. ● Design, Execution, Analysis and troubleshooting of test scenarios ● Using the simulation part of test environment for IOT through Postman and front-end GUI ● Functional and End to End tests ● Running and monitoring automated tests where applicable by strategy ● Reporting and follow up on bugs using Jira ● Prepare and Execute Database queries ● Preparing Quality Assessment reports. Show less



Precoom

• Bogotá, Bogotá D.C. Department, Colombia

• Testing Analyst at Full Stack Project

  • Feb 2018 - Oct 2019

  (Ericsson services contract for AMX Colombia) Both roles were in all aspects the same, during the ongoing execution of the Digital Transformation strategy for both of these Tier 1 operators. Support the Design, Execution, Analysis activities throughout the testing process, its phases and report of incidents throughout the relevant project cycle. Objective driven roles, ensuring the quality of the software and its correct operation, thus achieving fulfilment to exit criteria towards the environment for the corresponding phases. Within the role, I also have the opportunity to utilise my experiences in Digital Marketing, through comments that could potentially add value to the front end user experience and the evaluation of the overall new process acceptance by the internal and external Customer’s business. Main activities of the role: • Design, Execution, Analysis and troubleshooting of test scenarios • Utilising the simulation part of test environment for IOT through Soap UI and front end GUI • Functional and End to End tests • Running and monitoring automated tests where applicable by strategy • Reporting and follow up on bugs using corresponding program tools • Prepare and Execute Database queries • Preparing Quality Assessment reports • Develop new competence in technical domain, to support subsequent customer UAT phase • Suggest continuous improvements on processes suitability to end user experience Show less



Softtek

• Mexico
• IT Services and IT Consulting
• 700 & Above Employee

• Testing Analyst at Full Stack Project

  • Jun 2017 - Jan 2018

  (Huawei services contract for Telefonica Colombia) Support the Design, Execution, Analysis activities throughout the testing process, its phases and report of incidents throughout the relevant project cycle. Objective driven roles, ensuring the quality of the software and its correct operation, thus achieving fulfilment to exit criteria towards the environment for the corresponding phases. Within the role, I also have the opportunity to utilise my experiences in Digital Marketing, through comments that could potentially add value to the front end user experience and the evaluation of the overall new process acceptance by the internal and external Customer’s business. Main activities of the role: • Design, Execution, Analysis and troubleshooting of test scenarios • Utilising the simulation part of test environment for IOT through Soap UI and front end GUI • Functional and End to End tests • Running and monitoring automated tests where applicable by strategy • Reporting and follow up on bugs using corresponding program tools • Prepare and Execute Database queries • Preparing Quality Assessment reports • Develop new competence in technical domain, to support subsequent customer UAT phase • Suggest continuous improvements on processes suitability to end user experience Show less



2KB SAS

• Bogotá D.C., Colombia

• Community and Content Manager

  • Nov 2015 - Jan 2017

  Main duties included: • Setting and implementing social media and communication campaigns to get new users • Setting and implementing offline and online activities to achieve more sales • Handling Facebook and google Ads • Building reports • Customer service, answer questions, concerns and suggestions in Facebook, Twitter and Instagram Main duties included: • Setting and implementing social media and communication campaigns to get new users • Setting and implementing offline and online activities to achieve more sales • Handling Facebook and google Ads • Building reports • Customer service, answer questions, concerns and suggestions in Facebook, Twitter and Instagram



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Salesforce - CRM Admin Support

  • Oct 2012 - Aug 2014

  Provide helpdesk and technical support service for the SFDC platform for internal users and collaborate with the internal and external teams to provide visibility trough troubleshoot and issues resolution. I had the opportunity to gather requirement from the customer in order to update the tool. Main duties incuded: • Support of business processes regarding Salesforce and Siebel CRM, which includes contact with Americas Managers (sales, marketing and customer service areas) • Administration of all interactions in the tool such as accounts, Leads (prospective clients for Marketing campaigns) and opportunities for Hewlett Packard • Train the new team members and users with the updates to the platform • Mass data update and follow up with the end users remotely • Manage User Setup, workflow and related custom objects and configurations in the system • Building reports and Dashboards in Salesforce.com • Queries for all information required • SQL Database management • Functional and regression tests, Test of new releases in the tool (MTP Releases), Testing for new functionalities in the tool • Solve problems related to the tool or escalate if necessary Show less



CMA CONOCIMIENTO Y MARKETING

• Bogotá D.C., Colombia

• Assistant quantitative research

  • Jun 2010 - Aug 2011

  Statistical analysis of markets with main responsibilities of: • Presentation of marketing proposals to clients. • Analysis of quantitative and qualitative market studies • Telephone surveys, coding and tabulation • Database management Statistical analysis of markets with main responsibilities of: • Presentation of marketing proposals to clients. • Analysis of quantitative and qualitative market studies • Telephone surveys, coding and tabulation • Database management



Nielsen

• United States
• Technology, Information and Media
• 700 & Above Employee

• Field Auditor – Store Track

  • May 2009 - Apr 2010

  Main responsibilities: • Get Information for different categories in retail companies. • Transfer information to the Web Hosting. • Team work leadership Main responsibilities: • Get Information for different categories in retail companies. • Transfer information to the Web Hosting. • Team work leadership