Experience

Benedict Group

• Australia
• Wholesale Building Materials
• 1 - 100 Employee

• Group Administration Manager

  • Oct 2019 - Present

• Administration Manager

  • Oct 2019 - Oct 2019

  As the Administration Manager, Silvana is responsible for the overall management of the sales administration departments which include process improvements and standardised reporting / systems across multiple sites.



Quad Services Pty Ltd

• Australia
• Facilities Services
• 100 - 200 Employee

• WP Team Lead

  • Apr 2016 - Jan 2017



BCA Logic Pty Ltd

• Australia
• Construction
• 1 - 100 Employee

• Administration and Office Manager

  • Jul 2013 - Apr 2016

  As the Office and Administration Manager, Silvana is responsible for office administration, people management, process improvements and preparation of monthly performance metrics, which analysis ‘budgets versus actuals’ for all technical staff. The metrics assist the management team on decisions regarding the growth of the Company. As the Office and Administration Manager, Silvana is responsible for office administration, people management, process improvements and preparation of monthly performance metrics, which analysis ‘budgets versus actuals’ for all technical staff. The metrics assist the management team on decisions regarding the growth of the Company.



Paxus

• Australia
• Staffing and Recruiting
• 100 - 200 Employee

• NSW Office / Operations Manager

  • Jan 2012 - Apr 2013

  Office Management - I ensure that the NSW office is run smoothly including the management of all administrative activities. I compile extensive Performance Metrics reporting on each sales employee, providing details regarding actual versus targets. Function co-ordination - I have arranged a number of functions for our contractors and clients.OH&S Representative and Best Practice Co-ordinator - I ensure compliance within the branch and am continually looking for ways to improve our efficiency.

• Contractor Operations Manager

  • Sep 2007 - Jan 2012

  As the Contractor Operations Manager I managed a team of consultants providing administrative and phone based services to a large contractor base. The team were responsible for the contract life cycle including contract management, induction, renewal and extensions, retention, sponsorship and payroll and billing support.I project managed a number of strategic initiatives on behalf of the Operations team which were focused on improving service, efficiencies, productivity and growth.

• NSW Office Manager

  • Jan 2006 - Sep 2007

  Ensured the smooth running of the NSW OfficeManagement of the Administration TeamFunction Co-OrdinationAssisting Sales staff with administrative duties