Experience

Scott Miller

• United States
• Cosmetics
• 1 - 100 Employee

• Store Manager

  • Aug 2007 - Present

  Scott Miller: The Company - A salon, spa and store specializing in exceptional client experiences offering premium luxury brands such La Mer, Jo Malone London, M.A.C., Tom Ford, YSL, Kiehl's, Bobbi Brown, NARS, FACE Stockholm, Bumble and bumble, Kerastase, Oribe and many more.ObjectiveTo deliver a consistent and positive customer experience within a store to profitably grow top line sales. . Create weekly and monthly goals. Develop strategies to improve performance based on sales goals and results. Ensure store meets visual standards. Work with all brand executives to ensure team has the tools including training for sales skills and product knowledge. Model the standard for staff in regards to hospitality and customer service standards. Maintain a communications system for the store that identity talent and potential leadership skills. Identity and hire the best people. Improving the store sale's potential with each new hireCoach and Develop. Access the strength and development opportunity for each employee. Provide specific feedback and coaching to improve performanceCommunications. Communicate clear priorities in a timely manner ensuring the team is aligned with company initiatives. Create an environment to ensure the team is comfortable expressing their viewsLead Changes. Support and lead new company initiatives and facilitate the learning and adaption of the team to new programs



Victoria Secret

• 700 & Above Employee

• Store Manager

  • Sep 2005 - Apr 2007

  CSL/Store Manager. Started career as a part-time CSL [Client Sales Leader] in the Palm Beach Garden store [$10M store]. Responsible for positive client experience. Driving sales. Responsible for store operation as an assistant to the store manager. Cash wrap support. Create coaching messages. Reveal daily plans. Observe selling behaviors. Merchandise floor behavior. Promoted to Store Manager in less than a year. Manage the Palm Beach Garden store to grow and promote the store visually and strategically. Build the business and create a solid team by recruiting the right people for the right positions. Achieved Victoria's Secret Angels of Excellence Award for Platinum status on conversions in the first quarter of 2006



Scott Miller

• United States
• Cosmetics
• 1 - 100 Employee

• Makeup Artist

  • Mar 2002 - Oct 2004

  Full-time makeup artist with brands: FACE Stockholm, Stila, NARS, Bobbi Brown and more.Specific Roles. Engage with customers. Offer makeup tips by listening to their needs. Create custom blend foundation specific to each client's skintone. Provide product knowledge. Makeup for special occassions and photoshoot. Build and grow a solid client base for the store. Part of a growing events team in designing and executing on company's vision and goals Full-time makeup artist with brands: FACE Stockholm, Stila, NARS, Bobbi Brown and more.Specific Roles. Engage with customers. Offer makeup tips by listening to their needs. Create custom blend foundation specific to each client's skintone. Provide product knowledge. Makeup for special occassions and photoshoot. Build and grow a solid client base for the store. Part of a growing events team in designing and executing on company's vision and goals



Sears

• Retail Specialist

  • Sep 1995 - Mar 2002

  Makeup artist at the Circle of Beauty.. Build and grow the new initiative that is the Circle of Beauty to be a viable part of the retail business. Won the top sales award within a year. Promoted to department sales lead [1999] Makeup artist at the Circle of Beauty.. Build and grow the new initiative that is the Circle of Beauty to be a viable part of the retail business. Won the top sales award within a year. Promoted to department sales lead [1999]