Silpa Annie Mathew

Administration & Quality Officer at Tecon Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Malayalam -
  • Hindi -

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Caro Line

Silpa was very helpful in mobilizing our expatriates in the UAE. She provided good advice and facilitated the organization of the assignments.

Andreas Eppler

Silpa Mathew has worked during my tenure at Siemens (SD Middle East LLC) in the Business Administration department as BA Coordinator. Her tasks were the coordination of various commercial tasks within our profit centers Baggage, Cargo and Service as well as supporting proposal and project execution activities. As the company was rapidly growing at that point of time, we highly appreciated the dedicated and hands on work of Ms. Mathew. She was hard working and committed and always aimed to deliver high quality work. With her work attitude and her good work results, I can recommend Ms. Mathew for any opening, she is applying for.

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Experience

    • United Arab Emirates
    • Construction
    • 200 - 300 Employee
    • Administration & Quality Officer
      • May 2018 - Present

      Create quality awareness in new employees by conducting an induction and presentation based on ISO standards and audit procedures. Prepare and update quality manual, company profiles, company policies, and procedures ensuring compliance as per ISO standards. Developing Business Requirement Documents for HR, Admin & Quality related processes. Ensure that the QMS process is established, implemented, and maintained, and Conduct IMS (Integrated Management System) internal audits of various departments and companies within the Tecon SES division. Training within the business to manage Employee Relation cases, ensuring upskilling of line management, on policies and guidelines typically at a senior level. Working with the business to define and roll out local guidelines and procedures, where required. Identify trends and share recommendations for improvement with the team and Continuous Improvement Advisor. Prepare business justification/rationale for all expenditure pertaining to Admin & HR which is outside of the budget. Protect the business by ensuring legal compliance that is culturally in line with the company values. Support the line manager in implementing organizational design initiatives and change. Supporting the line manager within the designated client group both informally and formally on all employee relations issues such as flexible working, capability, performance management, redundancy, grievances, and disciplinary cases, escalating to more senior members of the HR Operations team where appropriate. Support in implementing performance management processes, including goal setting, performance reviews, and feedback sessions. Support on implementing initiatives to enhance employee engagement, satisfaction, and retention. Assist in conducting regular surveys and assessments to gather employee feedback and make data-driven improvements. Time Management, Overtime, Leave Management, and its related entries in SAP. Show less

    • United Arab Emirates
    • Design Services
    • 1 - 100 Employee
    • HR & Administration Manager
      • Aug 2016 - Apr 2018

      •Managing the full spectrum of General Manager & and HR function - including overall function and smooth running of the company, compensation & and benefits, recruitment, payroll management, Performance management, and human resource management. Budget Forecast: Monthly Forecasting of the budget of the HR department and work closely with Finance to track actual spending against forecast on a monthly basis using knowledge of new starters, leavers, and employee changes. Review all recruitment paperwork prepared by the HR Administrator before issue. Promote the use of HR systems and tools whenever applicable. Contribute to ad hoc HR projects as required. Manage Employee Relation casework as required, involving consultation, grievances, disciplinary, performance management, and settlement agreements. Casework involvement will mainly be at a senior/complex/high-risk level. To consult with stakeholders on high-level and sensitive Employee Relation cases but retain full ownership. Support career development initiatives and succession planning efforts. Manage compensation reviews and administer benefits programs, addressing employee inquiries and ensuring compliance. Mediate conflicts and promote a positive work environment through effective communication and conflict resolution strategies. Overseeing the administration function in the office. Ensure continuous development and /or improvement of tools and processes to offer a better service to all the projects executed in the UAE geographical area. Show less

    • Netherlands
    • Oil and Gas
    • 700 & Above Employee
    • Sr. HR Officer
      • May 2007 - Jul 2016

      Started up and led the HR function through effective harmonization of policies and procedures and streamlining HR processes across the Middle East. Managing the full spectrum of HR functions - including compensation and benefits, recruitment, payroll management, Performance management, and human resource management for local and international assignees mandate within the Group Yard fabrication management organization. Budget Forecast: Monthly Forecasting of the budget of the HR department and working closely with Finance to track actual spending against forecast on a monthly basis using knowledge of new starters, leavers, and employee changes. Salary negotiations are based on the Hay Grading system and as per the current Market trend. Giving directions on the HR procedures of the company to workers through the site secretaries. Preparation and reconciliation of per diem allowances of direct head office staff worldwide transferred to the U.A.E as per their assignment benefits and based on their monthly validated timesheets. Monitors the mobilization and demobilization of international assignees in coordination with the head office at Monaco and with local PRO. Preparation and validation of various HR and related monthly reports pertaining to the region. Be the link between Employee Relations and the business, advising on policy and aligning the business to existing and new HR policies. Utilizing internal and external benchmarks to provide support and guidance to the Resourcing Centre of Expertise in relation to the appropriate remuneration to be extended when offering to potential hires within the designated client group. Review all recruitment paperwork prepared by the HR Administrator before issue. Promote the use of HR systems and tools whenever applicable. Contribute to ad hoc HR projects as required. Identify training needs across the organization to enhance employee skills and knowledge. Generate reports on HR activities, trends, and areas for improvement. Show less

    • Germany
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Business Administration Coordinator
      • Jan 2005 - May 2007

      Provide support to the Business Administration Manager & the CFO Incharge of renewal and record keeping of Insurance policies. Budgetting : Assisting the BA Manager in allocating Cooperate budgets for various departments. Recruitment & Selection: Recruitment of Admin staff including shortlisting, interviewing and its closing. Policies & Procedures: Setting Policies, procedures and its implementations Directing the team in coordinating activities between the project teams Confers with other supervisors to coordinate operations and activities within departments or between departments Assisting in preparation of projects commercial conditions in relation to tendering. Complaint Management: Conduct investigation meetings and record all complaints for tracking, future references and ensure relevant action, closure of complaints. Warehouse Management (JAFZA): Supporting the BA Manager in Investigating the possibilities of establishing warehouses at JAFZA involving detailed study of Jebel Ali Freezone Regulations and Boycott Regulations in U.A.E. Support to BA Manager for commercial handling activities like drafting and regulating commercial policies and procedures and performing delegated control steps of a predefined commercial procedure. Carrying out diversified coordinating activities between BA, Accounts, Sales and Projects execution. Provide support to BA Execution during project excution stage right from Kick-off till order tagging. Monitoring the Export Control Check for all the offer submittals, Order, Invoicing and Delivery Stage. Coordination of activities at TD57 project at Dubai International Airport & Preparation & compilation of related documentation for Operations Claims. Support & coordination related to issuance & retreival of Bank Gurantees. Independently preparing /evaluating Bid No Bid, calculation sheet, offer relase and commercial condition related to our standard offers (BL,CL,CS& CC) Show less

Education

  • American Certification Institute
    CHRM
    2023 - 2023
  • Barathidasan University
    Master of Business Administration (MBA), Human Resources Management
    2013 - 2015
  • AIBM
    CHRMP, Human Resources Management
    2012 - 2012
  • Cambridge International College
    International Diploma, Human Resource Management
    2010 - 2010
  • Marian Junior College
    Bachelor's degree

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