Experience

Duunitori

• Finland
• Technology, Information and Internet
• 1 - 100 Employee

• Junior Service Designer

  • Jun 2023 - Present

• Customer Service Coordinator

  • Jan 2021 - Jun 2023

  Multichannel customer service with a focus on building strong relationships and exceeding customer expectations. Responsible for delivering exceptional customer service and ensuring overall customer care for our B2B clients.



American Express

• United States
• Financial Services
• 700 & Above Employee

• Customer Care Professional

  • Jan 2020 - Sep 2020

  Customer service in Merchant Services via phone and email. Customer service in Merchant Services via phone and email.



Seure Henkilöstöpalvelut Oy

• Finland
• Human Resources
• 300 - 400 Employee

• HR Consultant

  • Nov 2018 - Dec 2019

  Customer service in a company which delivers temporary work force to hospitals, schools, kindergartens etc. • Overall customer service: answering phone calls, chat messages and emails • Resolving customers billing problems • Maintaining clients pleased with Seure’s services and work force • I also needed wide knowledge about collective bargains, employments contracts and laws about working Customer service in a company which delivers temporary work force to hospitals, schools, kindergartens etc. • Overall customer service: answering phone calls, chat messages and emails • Resolving customers billing problems • Maintaining clients pleased with Seure’s services and work force • I also needed wide knowledge about collective bargains, employments contracts and laws about working



Selecta Finland

• Finland
• Food and Beverage Services
• 1 - 100 Employee

• Account Manager

  • Jun 2018 - Aug 2018



ADA Drive

• Finland
• IT Services and IT Consulting
• 1 - 100 Employee

• Assistant

  • Jan 2017 - Jun 2018