Siliyan Nikolov

Sales Coach at CarLotz
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Anaheim, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Bulgarian Native or bilingual proficiency
  • Spanish Full professional proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Professional Certification in Customer Service
    National Retail Federation
    Aug, 2014
    - Nov, 2024

Experience

  • CarLotz
    • United States
    • Retail Motor Vehicles
    • 1 - 100 Employee
    • Sales Coach
      • Oct 2021 - Present

  • 2020 Companies
    • United States
    • Advertising Services
    • 700 & Above Employee
      • Sep 2020 - Oct 2021

      • Jan 2020 - Sep 2020

  • Greystar
    • United States
    • Real Estate
    • 700 & Above Employee
    • Property Management Intern
      • May 2018 - Aug 2018

  • MarketSource Inc.
    • United States
    • Advertising Services
    • 700 & Above Employee
    • Wireless Phone Sales Representative
      • Aug 2016 - Aug 2017

      -Activated Verizon, AT&T, and Sprint cell phones at a Target store by establishing brand awareness about products and services -Reduced customers' monthly bills by 25-50% by checking their upgrade eligibility -Convinced customers to insure their device 60% of the time and added $45-$50 of attached phone accessories -Activated Verizon, AT&T, and Sprint cell phones at a Target store by establishing brand awareness about products and services -Reduced customers' monthly bills by 25-50% by checking their upgrade eligibility -Convinced customers to insure their device 60% of the time and added $45-$50 of attached phone accessories

  • Fry's Electronics
    • Retail
    • 700 & Above Employee
    • Appliances Sales Representative
      • Feb 2016 - Jun 2016

      -Sold an average of $18,000-$20,000 worth of home appliances with a 70% warranty attachment rate -Influenced customers to buy home appliances by upgrading their old equipment and improving major home solutions -Prepared shipping, delivery, and installation information of orders 4-5 times per week -Sold an average of $18,000-$20,000 worth of home appliances with a 70% warranty attachment rate -Influenced customers to buy home appliances by upgrading their old equipment and improving major home solutions -Prepared shipping, delivery, and installation information of orders 4-5 times per week

  • Wine Country Gift Baskets
    • Fullerton,CA
    • Web Customer Service Consultant
      • Oct 2015 - Jan 2016

      -Provided customer service to variety of clients domestically by suggesting gift baskets based on prices and specific occasions -Placed orders for customers online, with average of 60-80 incoming calls per day -Resolved issues concerning broken baskets or late deliveries by tracking order, inputting notes into database, and sending out replacements -Provided customer service to variety of clients domestically by suggesting gift baskets based on prices and specific occasions -Placed orders for customers online, with average of 60-80 incoming calls per day -Resolved issues concerning broken baskets or late deliveries by tracking order, inputting notes into database, and sending out replacements

Education

  • California State University, Fullerton
    Bachelor of Arts - BA, Business Administration and Management, General
    2020 - 2021
  • Fullerton College
    Associate's degree, Business Administration and Management
    2015 - 2017

Community

You need to have a working account to view this content. Click here to join now