Customer Service Representative

• Apr 2022 - Present

• Serve customers via Website & Marketplace (Tokopedia, Shopee, Blibli, Lazada, Zalora, etc )• Answer customer questions informative• Answer customer questions via Chat• Respond to complaints, criticisms, and suggestions• Follow up orders or sales• Building good relationships• Maximizing the online conversation system• Make manual orders for less goods, damaged goods and wrong goods• Provide information to warehouse regard status of the order• Information related to out of stock goods in Warehouse• Set goods delivery schedule• Coordination with Operational Warehouse team and expedition courier Show less

Administration Staff

• Aug 2022 - Jul 2023

Sales Administration (Freelance)

• Feb 2022 - Mar 2022

• Approach customer via whatsapp, sosmed, and etc about the pre-employment cards and pre-employment training • Carry out the ideas to customer's solutions about the pre-employment card. • End-to-end customer acquisition process • Creating report of sales revenue • Approach customer via whatsapp, sosmed, and etc about the pre-employment cards and pre-employment training • Carry out the ideas to customer's solutions about the pre-employment card. • End-to-end customer acquisition process • Creating report of sales revenue

Customer Service Staff

• Oct 2021 - Feb 2022

•Build a good relationship with customers •Give directions about the company to customers •Provide an explanation of a product and directions to the customer •Handling complaints submitted by customers • Understand the products/services offered by the company •Taking care of administration •Build a good relationship with customers •Give directions about the company to customers •Provide an explanation of a product and directions to the customer •Handling complaints submitted by customers • Understand the products/services offered by the company •Taking care of administration

Administrative Assistant

• Jun 2021 - Sep 2021

• Input Employee Absences And Sales Reports •Make Daily, Weekly And Monthly Reports •Checking In and Out Of Company Goods • Input Employee Absences And Sales Reports •Make Daily, Weekly And Monthly Reports •Checking In and Out Of Company Goods

Internship Program

• Sep 2020 - Oct 2020

•Do Numbering Letter •Make An Invitation Letter •Perform Inactive Archive Filing (archive inspection, index determination, coding, grouping, labeling, list of file contents; archive storage/placement) • Disposition Letter • Assist In The Implementation Of The Main Tasks And Functions Of The Work Unit • Carry Out The Duties Of The Head Of Each Unit •Do Numbering Letter •Make An Invitation Letter •Perform Inactive Archive Filing (archive inspection, index determination, coding, grouping, labeling, list of file contents; archive storage/placement) • Disposition Letter • Assist In The Implementation Of The Main Tasks And Functions Of The Work Unit • Carry Out The Duties Of The Head Of Each Unit

Event Freelance

• Mar 2020 - Mar 2020

Scarlet Whitening Body Lotion Product model Scarlet Whitening Body Lotion Product model

Event Freelance

• Jan 2020 - Jan 2020

•Promotion Valino Brand Clothing •Make Sales Transactions •Promotion Valino Brand Clothing •Make Sales Transactions

Event Freelance

• Mar 2019 - Mar 2019

Selling protego insurance Selling protego insurance

Event Freelance

• Aug 2018 - Dec 2018

• Make Product Sales • Explain Product Advantages •Give A Sample Product • Make Product Sales • Explain Product Advantages •Give A Sample Product

Cameramen Staff Event Freelance

• Oct 2018 - Oct 2018

•Operate The Camera For Live Shooting Or Taping Programs, Inside And Outside The Studio •Follow The Instructions Of The Director / Event Director To Obtain Images According To The Script •Operate The Camera For Live Shooting Or Taping Programs, Inside And Outside The Studio •Follow The Instructions Of The Director / Event Director To Obtain Images According To The Script

Event Freelance

• Jul 2018 - Jul 2018

Scanning Barcode ticket event DogWalk Scanning Barcode ticket event DogWalk