Experience

Dover Street Market Los Angeles

• United States
• Retail
• 1 - 100 Employee

• Senior Sales

  • May 2021 - Present



What Goes Around Comes Around

• United States
• Apparel & Fashion
• 1 - 100 Employee

• Stylist

  • Sep 2019 - May 2020

  -Established strong relationship with high profile clients and increase client book quality. Including around 400 people in my WeChat and 200 people in book. -Use different social media to reach out different clients, like WeChat for Chinese clients, WhatsApp for international clients and email or text or instagram for local people. Always showing products on my WeChat moments and instagram story. -Always achieve individual sales goal and remain high KPI that were above store KPI. -Teamwork with other associates when they have challenge in language difficulty. -Learnt a lot about vintage product knowledge. -Know how to explain to client about differences from bands such as Chanel, Hermes, Louis Vuitton. Show less



MaxMara

• Rodeo, California

• stylist

  • Jun 2018 - Aug 2019

  -Achieve Sales goal, KPI -Clientele, follow-up and build client relationship -Teamwork with other associates when they have challenge in language -Achieve Sales goal, KPI -Clientele, follow-up and build client relationship -Teamwork with other associates when they have challenge in language



TUMI

• United States
• Retail
• 700 & Above Employee

• Associate Manager

  • Apr 2018 - Apr 2019

  -Daily, Weekly, Monthly cash count, deposit and cash log updates-Clients service for returns, exchange, tax exempt-Opening and closing procedures-Store daily operation (Open close store, security alarm setting, cash/ safe count, bank deposit, sales media auditing and organize, operation checklist and LP checklist, Nightly Recap, Supply order)-Direct report to Store manager, District Manager-Strategy Planning. Store exceed KPI target and sales goal-Inventory control

• Sales Associate

  • Nov 2017 - Apr 2018

  -Achieve Sales goal, KPI-Visual merchandising and inventory control-Clientele, follow-up and build client relationship



ID CHA HOUSE

• San Gabriel, California

• General Manager

  • Jan 2015 - Jan 2018

  Store management Store operation, Loss prevention, Recruitment and staff training Cash deposit and cash count Store management Store operation, Loss prevention, Recruitment and staff training Cash deposit and cash count