Siji Toms

Deputy General Manager-Service business at Run Service Infocare Pvt Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chennai Area, IN
Languages
  • Malayalam -
  • Tamil -
  • Hindi -
  • Kannada -
  • English -
Skills

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Credentials

  • ISO Auditor certificate
    -

Experience

  • Run Service Infocare Pvt Ltd
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Deputy General Manager-Service business
      • Apr 2018 - Present

    • Sr.Manager - Service busiess
      • Apr 2008 - Present

      New and Existing Business Development.Project Management, Customer Support.

    • Manager - Service Business
      • Apr 2008 - Jan 2013

      Handling ASP operations,Service delivery and Customer Support

  • Accel frontline ltd
    • Sr.Engineer
      • Dec 2000 - Mar 2008

      Managing and provided support to field engineers PAN India basis for all kind of hardware related issues.Managing escalation from customers and regional managers.Give support to field engineers for High-end Peripheral, Storage, Networking, and Laptop related issues. Managed to take hands on training for fresher and customer support engineers.Vendor Management.Part of ISO implementation team and successfully completed. Managing and provided support to field engineers PAN India basis for all kind of hardware related issues.Managing escalation from customers and regional managers.Give support to field engineers for High-end Peripheral, Storage, Networking, and Laptop related issues. Managed to take hands on training for fresher and customer support engineers.Vendor Management.Part of ISO implementation team and successfully completed.

  • HCL Infosystems Ltd.
    • India
    • Information Technology & Services
    • 700 & Above Employee
    • Customer Engr
      • Mar 1999 - Dec 2000

      Customer support for windows based systems, peripheral devises, lower end storage devises and terminal devices. Customer support for windows based systems, peripheral devises, lower end storage devises and terminal devices.

Education

  • MS University
    MBA, Marketing
    2010 - 2011
  • University of Calicut
    B.A
    -
  • JSS Poly Technic Mysore
    DETCE
    -
  • St.Thomas High School -Nadavayal
    School, SSLC
    -

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