Experience

Futunio

• Finland
• IT Services and IT Consulting
• 1 - 100 Employee

• Specialist

  • Aug 2023 - Present



If Insurance

• Sweden
• Insurance
• 700 & Above Employee

• Claims Adjuster

  • Apr 2019 - Jul 2023

  I work at the Foreign Claims Department of Motor Claims. I handle Private, Commercial and Industrial’s MTPL claims and Private customer’s casco claims. I have a couple of special responsibilities regarding payments and recourse claims.

• Claims Adjuster

  • Feb 2018 - Mar 2019

  I work with motor claims. I am often one of the first people our customers talk to when an accident has happended to them. My main task is to take care of our customers so that they receive the help they need and then I start processing their claim.

• Customer Service Agent

  • Apr 2016 - Jan 2018

  Communication with customers was my main task at If's call center. Problem-solving and negotiation skills were required. I challenged myself every day trying to explain everything as clearly as possible to the customer: what their insuraces cover, invoincing and what type of an insurance would suit best to their individual needs. After every contact with me, the customers had the most suitable insurance cover for their family and property.



Åbo Akademi University

• Finland
• Research Services
• 700 & Above Employee

• Course Assistant

  • Nov 2018 - Dec 2018

  I helped business students discover the joy of finding solutions to math problems. I helped business students discover the joy of finding solutions to math problems.



If Insurance

• Sweden
• Insurance
• 700 & Above Employee

• Customer Service Agent

  • Feb 2015 - Aug 2015

  I worked at the customer service center answering to calls and online messages from our customers. I worked at the customer service center answering to calls and online messages from our customers.



Stockmann

• Finland
• Retail
• 700 & Above Employee

• Salesperson

  • Jun 2014 - Aug 2014

  I worked at the department for children's clothing. I worked at the department for children's clothing.



Stockmann

• Finland
• Retail
• 700 & Above Employee

• Salesperson

  • Dec 2013 - Dec 2013

  I worked as a seasonal salesperson at the Christmas gift wrapping service. I worked as a seasonal salesperson at the Christmas gift wrapping service.