Experience

Inchcape Estonia

• Estonia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Aftersales Manager

  • Aug 2021 - Present



INCHCAPE RETAIL BELGIUM

• Brussels, Brussels Region, Belgium

• Aftersales Manager BYD Inchcape Belux

  • Sep 2022 - Present



Nissan Nordic Europe Oy

• Product Support Manager

  • Apr 2019 - Jul 2021

  Aftersales Product support. Warranty, Techline, Homologation and product compliancy

• Aftersales Field Manager

  • May 2015 - Apr 2019

  Managing Aftersales field operation in Denmark, Norway, Sweden, Finland and Baltics. The main responsibility being achievement of aftersales commercial and quality targets thru motivated, efficient and profitable dealer network.

• Product Specialist X-Trail/Murano

  • May 2014 - May 2015

  Vehicle product planning in Nordic and Baltic markets. Specs, pricing, profitability. competition analysis, ViVA. Product lifecycle planning thruogh special versions, specifications changes and effective campaigns. Full new model launch cycle (T32).



Nissan Nordice Europe OY

• Helsinki

• Parts Product Manager

  • Aug 2012 - Apr 2014

  Responsible for genuine parts sales, planning and pricing in Nordic and Baltic markets. Also experienced verious assotiated programs e.g. Bodyshop, Smart Repair, Menu Pricing and integration projects with dealer DMSs (Kobra in Sweden, Automaster/CDK in Finland, Denmark). Responsible for genuine parts sales, planning and pricing in Nordic and Baltic markets. Also experienced verious assotiated programs e.g. Bodyshop, Smart Repair, Menu Pricing and integration projects with dealer DMSs (Kobra in Sweden, Automaster/CDK in Finland, Denmark).



Nissan Nordic Europe

• After Sales Performance Manager

  • Apr 2007 - Oct 2012

  Manage dealer Aftersales performance in Estonia, Latvia and Lithuania. - dealer targets and bonus schemes - monitor and support dealers workshop efficiency and quality. - after sales marketing Manage dealer Aftersales performance in Estonia, Latvia and Lithuania. - dealer targets and bonus schemes - monitor and support dealers workshop efficiency and quality. - after sales marketing



Nissan Baltics

• After Sales Manager

  • Dec 2005 - Mar 2007

  Responsible for Nissan aftersales operations in Estonia, Latvia and Lithuania. Acievement of aftersales sales targets, warranty, technical support, technicla training, logistics of spare parts, product localization, dealer network development.

• Dealer Development Manager

  • Aug 2003 - Nov 2005

  Responsible for dealer technical and commercial trainings. Also dealer Minimum Selectivity Criteria development.



Fakto Auto AS

• Tallinn

• Parts Manager

  • Jan 1994 - Aug 2003

  starting as a Parts Specialist, moving to department manager position in 1999. sales and supply of genuine parts, accessories, workshop supplies, tires and additional products. Stock managment and managing department work ( 5-8 team memebers). starting as a Parts Specialist, moving to department manager position in 1999. sales and supply of genuine parts, accessories, workshop supplies, tires and additional products. Stock managment and managing department work ( 5-8 team memebers).