Siham Soueid

Organizational Development Specialist at Sibline
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Beirut Governorate, Lebanon, LB

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Diversity, Equity, Inclusion, and Belonging for HR Professionals and Leaders
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Lebanese Labor Law
    Professional Training & Consulting SAL
    Mar, 2023
    - Nov, 2024
  • Lebanese Taxation Law
    Professional Training & Consulting SAL
    Mar, 2023
    - Nov, 2024
  • Social Security Law
    Professional Training & Consulting SAL
    Mar, 2023
    - Nov, 2024
  • Conflict Transformation
    The Academy of Leadership & Management
    Jun, 2019
    - Nov, 2024
  • Personal Productivity
    The Academy of Leadership & Management
    May, 2019
    - Nov, 2024
  • THE FACE TO FACE & BODY LANGUAGE
    Mira-Cle' Consultants
    Mar, 2019
    - Nov, 2024
  • Emotional Intelligence
    Starmanship & Associates
    Sep, 2018
    - Nov, 2024
  • Customer Service Excellence
    Alfa Telecommunications
    Apr, 2016
    - Nov, 2024
  • Communication Skills
    Alfa Telecommunications
    Feb, 2016
    - Nov, 2024
  • Telephone Skills
    Alfa Telecommunications
    Mar, 2015
    - Nov, 2024

Experience

  • Sibline
    • Lebanon
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Organizational Development Specialist
      • Jul 2022 - Present

      Responsible for designing, developing, implementing and integrating Human Resources programs and projects to achieve strategic business goals and operational objectives in line with Sibline’s vision and strategy. Provides expertise in strategy development and execution, planning and design of projects. • Prepares T&D budget based on needs extracted from performance appraisal and training needs document sent to all managers. • Prepares the annual training plan and the training calendar monthly. • Directs the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company. • Carries out the revision, updating, and development of HR policies and procedures. • Follows up the Individual Development Plans of employees. • Maintains company’s organizational chart. • Reviews the organizational structure, reviews and updates job descriptions and updates employee handbook. • Sets, follows, and monitors key performance indicators of the Division. • Prepares onboarding packages, designs, and directs onboarding events; follows up on onboarding activities with line managers/supervisors. • Designs and develops HR training programs for management and employees. • Reviews evaluations of training courses, objectives, and accomplishments. • Conducts assessments of effectiveness of training in terms of employee accomplishments and performance. • Consults with management on performance, organizational and leadership matters. • Carries out evaluations of requirements to identify actions that can improve employee job performance and the overall performance of the company. • Works on culture and climate programs and employee value proposition program with SECIL. • Member of the internal audit team. Show less

  • Medicals International
    • Lebanon
    • Medical Equipment Manufacturing
    • 200 - 300 Employee
    • Human Resources Officer
      • Jul 2021 - Jul 2022

      • Evaluate and improvise the current HR practices to keep with time and external benchmark. • Work closely with departments, increasingly in a consultancy role, assist line managers to understand and implement policies and procedures. • Improve short strategic plans for effective recruitment process by creating compelling job description, preparing advertisements, checking application forms, short listing, interviewing,and selecting candidates. • Organize training and development workshops for new employees. • Frame and develop a clear implementable HR polices in line with the business requirements. • Prepare official documents such as job offers, agreements for all the company offices in Mina Region, Cyprus, and Turkey. • Coordinate with the offshore team and cry out day to day Hr activities such as update, maintain, and audit of personal data or employees. • Deal with general HR issues such as annual leaves, maternity, flexible working hours, time sheets on daily basis. • Manage LinkedIn profile of the company and other channels. Show less

  • Alfa
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Representative
      • Feb 2015 - Jul 2021

      •Assist the management team to identify areas of improvement and implement solution to enhance customers experience. • Ensure that customer feedback is properly routed and working with the managers to address areas of improvement. • Deal with all instructions, quires and service requested promptly within organization specified time frame as promised to customers. • Respond to customer request for reports, bills of their lines. • Promote new services for customers and advising them for the best mobile services. • Daily follow up on customer’s claims and assure about customer’s satisfaction. Show less

Education

  • universite la sagesse
    Bachelor's degree, human resources management
    2013 - 2018

Community

You need to have a working account to view this content. Click here to join now