Experience

VG Kvadra Pak JSC - Van Genechten Packaging Group

• Latvia
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Account Manager

  • Jun 2023 - Present

• Customer Service Executive

  • Mar 2019 - Jun 2023

  Through cooperation with other departments to ensure timely and high quality execution of packaging projects for B2B customers. To establish reliable and long term relationship therefore ensuring a business development. To take part in new project implementation, submit price offers, attend in tender processes.



Lux Express

• Estonia
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Sales and Marketing Manager

  • Apr 2016 - Jan 2019

  To implement sales and marketing strategy in Latvian and Lithuanian markets, to develop routes, to promote sales of bus tickets, to increasing number of passengers. In charge of team of 2 members.

• Business Process Manager

  • Aug 2013 - Mar 2016

  Based on company's business model to overlook company's business processes in different areas, to ensure an efficient operations, to apply necessary changes and improvements.

• Customer Service Manager

  • Jan 2011 - Aug 2013

  According to company's procedures and service standards to organize work of Customer Service department in Riga and partly Tallinn. Was in charge of team of 13 members. During this period was also fully responsible of establishment of new department - 24/7 Service Center.

• Customer Service Specialist

  • Apr 2010 - Dec 2010

  According to company's quality policy and customer service standards to book and sell bus tickets for international bus routes, to consult clients and agencies about travel services, prices and travel conditions.



Dienas Mediji SIA

• Agency Coordinator

  • Apr 2008 - Sep 2009

• Client Coordinator

  • Nov 2006 - Apr 2008