Experience

TICRA
• Denmark
• Telecommunications
• 1 - 100 Employee
• Sales & Marketing Assistant

  • Nov 2018 - Present


British Airways

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Mixed Fleet Cabin Crew

  • Mar 2018 - Nov 2018

  Cabin Crew employed on both long-haul and short-haul routes throughout Europe and the Rest of the World. Primarily responsible for passenger safety and for providing ‘best-in-class' service. Cabin Crew employed on both long-haul and short-haul routes throughout Europe and the Rest of the World. Primarily responsible for passenger safety and for providing ‘best-in-class' service.



Bruel & Kjaer Sound & Vibration Measurement A/S

• Denmark
• Appliances, Electrical, and Electronics Manufacturing
• 200 - 300 Employee

• Customer Care Representative

  • Sep 2016 - Dec 2017

  Customer Care Agent for the UK, Scandinavian and Export countries (The Middle East, East Europe and North Africa) The first point of contact for the customer and qualification of enquiries for both sales and service.

• Trainee

  • Sep 2014 - Sep 2016

  Trainee in five different departments, learning and experiencing the different cultures and challenges in the company when delivering the best service to customers1st department - Project Management Office, (6 months) - administration and coordination of bespoke customised projects. Organising and hosting project kick-off meetings and weekly meetings. Internal distribution point of communications.2nd department - Global Customer Care, (6 months) – To gain valuable experience of customer first point of contact including administration and execution of sales and service enquiries.3rd department - Marketing and Communication, (6 months) – Administration and co-ordination of training courses for customers, co-ordination of European-wide sales meetings for over 120 sales colleagues, procurement of merchandise, producing distribution lists, SOV analysis in magazines.4th department - Export Sales department, (3 months) – Managing channel sales through distribution channels. Gain experience in export control and all associated challenges with export trading.5th department – Global Customer Care - UK office, (3 months) – Progression of previous experience within Global Customer Care. Handling sales and service enquiries from UK customers and adapting to a different office environment and customer culture. Show less