Sierra Gaffney

Event Planning Manager at The Redondo Beach Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Spanish -

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Bio

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Credentials

  • Cvent Event Marketing Strategy
    Cvent
    Feb, 2021
    - Oct, 2024

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Event Planning Manager
      • Jul 2021 - Present

      • First Quarter, 2022 - 127% of goal achieved • Second Quarter, 2022 - 113.7% of goal achieved • Cross-departmental MVP, I've been working to bridge the gap between every department, subsequently developing a multifaceted skillset. • My altruistic approach to management has deeply impacted how our staff are interacting and function as a team. • I've implemented new S.O.P.s (Standard Operating Procedures), designed training materials, and created alternative strategies to assimilate our new F&B outlet, Azul cafe and achieve operational synergy. • Cultivated genuine, lasting relationships with each of my clients, with two of my Bride's booking repeat business for their Baby Showers.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Event Coordinator
      • 2018 - 2020

      • Reduced labor budget waste by 2% year-over-year through new scheduling and consolidation practices. • Successfully launched 200-guest synchronized service procedures, and implemented new staff training process. • Streamlined management practices and applied new efficiency strategies to my team of over 20 employees. • Restructured business meeting amenities to better accommodate clientele. • Single-handedly designed new bridal services, and developed coordinating order forms and visuals to enhance training materials for dressing room catering services.

    • United States
    • Events Services
    • 1 - 100 Employee
    • Event Manager, Executive Assistant to CEO
      • 2017 - 2018

      • Responsible for team performance and event organization. • Improved sales initiatives by creating a checklist to help tailor the client tasting experience. • Grew vendor relations by networking at various event conventions – This created new purchasing avenues, and created ample opportunities to negotiate vendor prices, and develop new business leads in the community. • Refined vendor negotiation practices. • Responsible for team performance and event organization. • Improved sales initiatives by creating a checklist to help tailor the client tasting experience. • Grew vendor relations by networking at various event conventions – This created new purchasing avenues, and created ample opportunities to negotiate vendor prices, and develop new business leads in the community. • Refined vendor negotiation practices.

    • United States
    • Hospitality
    • Management Training Program
      • 2016 - 2016
    • United States
    • Automotive
    • 1 - 100 Employee
    • Office Administrator, Scheduling Specialist, Customer Service Manager
      • 2013 - 2015

      • Identified insufficient filing system, caused by a management vacuum, and turned a problem into a solution. I took a sustainable approach, and successfully filed away over 10,000 contracts in the first month. • Expanded my scheduling and clerical knowledge, and developed a client database to improve follow up correspondence, and nurture client relationships. • Responsible for ordering and maintaining office supplies, answering phones, routing calls, and data entry. • Took advantage of learning opportunities by using my free time to assist accounts payable and receivable.

    • Server
      • 2012 - 2013
    • Office Assistant
      • 2010 - 2012

Education

  • California State University, Chico
    Minor, Health and Wellness
    2013 - 2017
  • California State University-Chico
    Bachelor of Science - BS, Resort and Lodging Management, and Event Management
    2013 - 2017
  • Redondo Union High School
    2010 - 2013

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