Sierra Gaffney
Event Planning Manager at The Redondo Beach Hotel- Claim this Profile
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Spanish -
Topline Score
Bio
Credentials
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Cvent Event Marketing Strategy
CventFeb, 2021- Oct, 2024
Experience
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The Redondo Beach Hotel
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United States
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Hospitality
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1 - 100 Employee
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Event Planning Manager
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Jul 2021 - Present
• First Quarter, 2022 - 127% of goal achieved • Second Quarter, 2022 - 113.7% of goal achieved • Cross-departmental MVP, I've been working to bridge the gap between every department, subsequently developing a multifaceted skillset. • My altruistic approach to management has deeply impacted how our staff are interacting and function as a team. • I've implemented new S.O.P.s (Standard Operating Procedures), designed training materials, and created alternative strategies to assimilate our new F&B outlet, Azul cafe and achieve operational synergy. • Cultivated genuine, lasting relationships with each of my clients, with two of my Bride's booking repeat business for their Baby Showers.
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Shade Hotel
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United States
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Hospitality
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1 - 100 Employee
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Event Coordinator
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2018 - 2020
• Reduced labor budget waste by 2% year-over-year through new scheduling and consolidation practices. • Successfully launched 200-guest synchronized service procedures, and implemented new staff training process. • Streamlined management practices and applied new efficiency strategies to my team of over 20 employees. • Restructured business meeting amenities to better accommodate clientele. • Single-handedly designed new bridal services, and developed coordinating order forms and visuals to enhance training materials for dressing room catering services.
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Critic's Choice Catering
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United States
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Events Services
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1 - 100 Employee
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Event Manager, Executive Assistant to CEO
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2017 - 2018
• Responsible for team performance and event organization. • Improved sales initiatives by creating a checklist to help tailor the client tasting experience. • Grew vendor relations by networking at various event conventions – This created new purchasing avenues, and created ample opportunities to negotiate vendor prices, and develop new business leads in the community. • Refined vendor negotiation practices. • Responsible for team performance and event organization. • Improved sales initiatives by creating a checklist to help tailor the client tasting experience. • Grew vendor relations by networking at various event conventions – This created new purchasing avenues, and created ample opportunities to negotiate vendor prices, and develop new business leads in the community. • Refined vendor negotiation practices.
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Hyatt Regency
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United States
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Hospitality
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Management Training Program
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2016 - 2016
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Chico N
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United States
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Automotive
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1 - 100 Employee
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Office Administrator, Scheduling Specialist, Customer Service Manager
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2013 - 2015
• Identified insufficient filing system, caused by a management vacuum, and turned a problem into a solution. I took a sustainable approach, and successfully filed away over 10,000 contracts in the first month. • Expanded my scheduling and clerical knowledge, and developed a client database to improve follow up correspondence, and nurture client relationships. • Responsible for ordering and maintaining office supplies, answering phones, routing calls, and data entry. • Took advantage of learning opportunities by using my free time to assist accounts payable and receivable.
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Server
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2012 - 2013
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Office Assistant
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2010 - 2012
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Education
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California State University, Chico
Minor, Health and Wellness -
California State University-Chico
Bachelor of Science - BS, Resort and Lodging Management, and Event Management -
Redondo Union High School