Experience

Diane's Beachwear

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Store Manager

  • Dec 2019 - Present



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Sales - INDY

  • Oct 2019 - Dec 2019

  *Customer Service Allstar AwardAs a member of our INDY team, I serve my high-end clientele and go out of my way to meet their individual needs.  Daily I set and achieve my sales goals. I provide honest and confident feedback to customers about style and fit. I build lasting relationships with customers for repeat business. I work as a team to keep the department stocked by re-merchandising, beautifying displays, price markdowns, merchandise transfers and light cleaning. I give the best service to our customers on their terms which may require me to be flexible and open to occasionally performing work/duties in a department other than the one I am hired in. Show less

• SALES – Men’s Casual & Designer

  • Feb 2018 - Oct 2019

  *Customer Service Allstar AwardAs a member of our Men’s team, you’ll play a dual role—part fashion pro, part fashion coach.  Responsible to set and achieve personal sales goals while supporting the goals of the team. Consistently seek new fashion and product knowledge to act as an expert for the customer. Greet customers in a timely, professional and engaging manner. Provide honest and confident feedback to customers regarding merchandise style and fit. Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events. Open new Nordstrom accounts as a means of building customer relationships Work as a team player to ensure each customer receives the best service possible. Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning. Show less

• Product Modeling

  • Feb 2018 - Aug 2019

   WEBSITE VIDEO SHOOT: Shared product selling points on select merchandise.

• SALES & BRAND AMBASSADOR - TBD

  • Mar 2016 - Jan 2018

  *Customer Service Allstar Award As a designer dedicated sales associate, I played a dual role—part brand ambassador, part stylist. ▪ Sold latest haute couture trends.▪ Built relationships with customers by attending to their individual needs while upselling last-minute needs such as handbag or a new seasonal wardrobe.▪ Topshop Brand Specialist / in charge of driving business, running co-worker sales contests, merchandising, keeping track of numbers and build brand awareness with customers through events and promotions.▪ Developed and maintained strong relationships with vendors and internal partners to promote brand awareness across designer departments, and meet goals.▪ Worked with department manager and visual department to ensure merchandising and presentation meet the brand’s image standards and keep the department "runway ready". Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• WEB Fulfillment

  • Feb 2015 - Jan 2016

  ▪ Sought, collected and filled online web orders. ▪ Sought, collected and filled online web orders.