Experience

Home Health Resource Group

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Business Development Manager

  • Oct 2018 - Present

  -Manage marketing team to successfully develop territories and referral opportunities -Create marketing strategies to successfully service, develop and maintain relationships with physicians, hospitals, short term nursing facilities, assisted living facilities, clinics and other healthcare organizations -Mentor marketing team to execute communication plans, referral strategies, develop new health care programs and materials -Conduct orientation for all new marketing employees -Build census through strategic marketing and sales



CARELINK HOME HEALTH AGENCY, LLC

• United States
• Medical Practices
• 1 - 100 Employee

• Community Liaison

  • Apr 2013 - Jun 2018

  -Secured and maintained long-standing, valuable customer relationships -Identified, developed and managed, referral sources -Reported marketing activities to Marketing Director and coordinated visits with marketing team -Identified and coordinated opportunities to provide in-service training to referral sources -Attended and participated in vendor-fairs -Secured and maintained long-standing, valuable customer relationships -Identified, developed and managed, referral sources -Reported marketing activities to Marketing Director and coordinated visits with marketing team -Identified and coordinated opportunities to provide in-service training to referral sources -Attended and participated in vendor-fairs



Jewish Home

• Hospitals and Health Care
• 1 - 100 Employee

• Transitional Care Coordinator

  • Jul 2010 - Apr 2013

  -Coordinated with physicians, nurses, utilization-management specialists and clinical professionals to help patients transition to a lower level of care -Advocated clinical, psychosocial and financial barriers on the patient's behalf -Knowledge of principles and processes for providing customers and personal services; including customer needs assessment, meeting quality standards for services, public administration and evaluation of customer satisfaction -Coordinated with physicians, nurses, utilization-management specialists and clinical professionals to help patients transition to a lower level of care -Advocated clinical, psychosocial and financial barriers on the patient's behalf -Knowledge of principles and processes for providing customers and personal services; including customer needs assessment, meeting quality standards for services, public administration and evaluation of customer satisfaction



Kindred Healthcare

• Hospitals and Health Care
• 1 - 100 Employee

• Social Service Assistant- Tunell Center for Rehabilitation

  • Feb 2008 - Jul 2010

  -Conducted interviews with patients as well as their families in order to review and assess their home status -Offered support and information to patients as well as their families -Liaised and made referrals to other related agencies -Maintained and secured accurate records -Conducted interviews with patients as well as their families in order to review and assess their home status -Offered support and information to patients as well as their families -Liaised and made referrals to other related agencies -Maintained and secured accurate records

• Admissions Coordinator- Magnolia Gardens

  • Aug 2006 - Dec 2007

  -Developed relationships and served as liaison between the facility and its referral partners (hospitals, insurance agencies, senior communities, long-term facilities, etc.) -Reviewed inquiries and maintained communication with discharge planners to assure a smooth transition to the facility -Completed the admission paperwork -Coordinated with nursing staff to assure a positive experience for the patient and their family -Developed relationships and served as liaison between the facility and its referral partners (hospitals, insurance agencies, senior communities, long-term facilities, etc.) -Reviewed inquiries and maintained communication with discharge planners to assure a smooth transition to the facility -Completed the admission paperwork -Coordinated with nursing staff to assure a positive experience for the patient and their family