Experience

The George Washington University - School of Engineering & Applied Science

• United States
• Higher Education
• 100 - 200 Employee

• Undergraduate Learning Assistant - Digital Signal Processing

  • Aug 2023 - Present

  - Assist 30+ students in understanding DSP concepts such as A/D, D/A, FFT, Filters, etc. - provide guidance on relevant software tools and programming languages called Mathlab. - Assist 30+ students in understanding DSP concepts such as A/D, D/A, FFT, Filters, etc. - provide guidance on relevant software tools and programming languages called Mathlab.



George Washington University IT

• Washington, District of Columbia, United States

• Technical Support Assistant

  • Aug 2022 - Present

  - provided basic technical and computer support, addressing issues such as black screen problems, projection malfunctions, and audio-related concerns. - Proactively gathered technical issues reported by customers, conducting diagnosis to provide valuable data for root cause analysis. - Answered customer inquiries through email, phone, and other communication channels, offering detailed information on IT services available on campus. - provided basic technical and computer support, addressing issues such as black screen problems, projection malfunctions, and audio-related concerns. - Proactively gathered technical issues reported by customers, conducting diagnosis to provide valuable data for root cause analysis. - Answered customer inquiries through email, phone, and other communication channels, offering detailed information on IT services available on campus.