Sidra Shakeel
Co-founder and COO at Fortify- Claim this Profile
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Experience
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Co-founder and COO
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Jan 2021 - Present
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Invizen Technologies
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Pakistan
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IT Services and IT Consulting
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1 - 100 Employee
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Business Analyst and Manager Operations
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Jan 2019 - Present
My role as a BA is to act as an intermediary between clients and software developers. It revolves around, but is not limited to: - Requirement gathering from client and conveying them to developers - Pre sales and proposal development - Coordination with other co-founders on how to achieve a specific business goal - Creating viable business models for a product - Budgeting - Defining business requirements and conveying them to relevant stakeholders - Documentations - Documenting and creating extensive User Guides using Xbox Game Bar video recorder, Audacity, Microsoft Video Editor, and other MS Office tools. As a co-founder, I am responsible for : - Human resources management - Administration - Financial management - Sales - Marketing - Documentations - Overseeing content development Visit: https://www.invizentech.com/ Show less
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PIAIC
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Pakistan
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E-Learning Providers
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1 - 100 Employee
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IOT Faculty Trainee
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Jul 2020 - Jan 2021
Selected as a faculty trainee after showing exceptional results as a student. Selected as a faculty trainee after showing exceptional results as a student.
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Multinet Pakistan (Private) Limited
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Pakistan
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Telecommunications
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500 - 600 Employee
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Network Support Engineer
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Jan 2018 - Sep 2018
My role as a Network Support Engineer in Multinet's Customer Network Support Department comprised of: - Handling L2 customer end complaints, - Reviewing both provider end and customer end of complaint and reverting/testing the complaint accordingly, - Troubleshooting clients' internal network, - Recommending changes to clients' internal network as per their requirement, - Coordinating with CNS Field Engineer on complaints requiring visit, - Inter departmental coordination between Online Technical Support, Network Operations Center, Customer Care, Operations and Maintenance and Managed Services to handle client complaints, - Maintaining and updating the daily and monthly performance dashboards of the department, - Handling high priority provider end complaints and escalating them to Customer Care Show less
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Chairperson
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Jan 2017 - Dec 2017
Lead the IEEE Women in Engineering NED UET Affinity Group as the Chair of the Affinity Group. Lead the IEEE Women in Engineering NED UET Affinity Group as the Chair of the Affinity Group.
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Senior Editor
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Jan 2016 - Aug 2017
Assisted the Editor In Chief in all work related to the publication of the magazine, work consisted of: 1) Editing and proofreading articles, 2) Writing the cover story 3) Acted as second-in-command for the running of the team Assisted the Editor In Chief in all work related to the publication of the magazine, work consisted of: 1) Editing and proofreading articles, 2) Writing the cover story 3) Acted as second-in-command for the running of the team
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Education
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Institute of Business Administration
Master of Business Administration - MBA -
NED University of Engineering and Technology
Bachelor of Engineering (B.E.), Telecommunications Engineering -
The Mama Parsi Girls' Secondary School
Matriculation, Computer Science -
Government Degree Science and Commerce College, Gulshan-e-Iqbal, Block-7
Intermediate, Pre-Engineering -
PIAIC
Internet of Things and Artificial Intelligence