Senior Training Coordinator

• Dec 2020 - Present

Behavioral Therapist

• Sep 2018 - Present

Clinical Assistant

• Sep 2019 - Present

Patient Care Technician

• Aug 2016 - Sep 2018

Volunteer - Children's Greif Group Facilitator

• Sep 2013 - Apr 2017

I worked in collaboration with team members to provide support to those who had recent and significant losses. This included intensive training on grief and facilitating grief support groups; then organizing and conducting the groups with client centered goals in mind. I worked in collaboration with team members to provide support to those who had recent and significant losses. This included intensive training on grief and facilitating grief support groups; then organizing and conducting the groups with client centered goals in mind.

Compliance Specialist

• Jun 2014 - Aug 2016

Responsible for improving overall quality of clinical records and providing on-going support with compliance expectations associated with documentation, billing and performance; Duties as follows increased with company growth and needs: -Reviewing completeness and timely input of data in agency and county databases -Generate accurate reports on time and analyze for program trends -Attend county compliance audits and meetings -Train staff on Health Record use and Compliance expectations -Coordinate monthly chart audits -Monitor programs efficiency, document tracking, and best practices regarding documentation, billing, and maintaining client privacy and dignity -Accountable for current knowledge of UM responsibilities and following TJC and HIPAA compliance guidelines and dissemination of information to staff Achievements -Always had positive performance reviews -Successfully and fully trained new Compliance staff -Helped to launch two new programs for the agency Show less

Sales Associate

• Dec 2010 - Jun 2014

-Responsible for driving sales - General store upkeep to maintain a safe and clean environment - Provide excellent customer service - Complete register transactions with POS system - Monitoring multi-line phone - Following manager tasking as given Achievements Three merit raises and one promotion. -Responsible for driving sales - General store upkeep to maintain a safe and clean environment - Provide excellent customer service - Complete register transactions with POS system - Monitoring multi-line phone - Following manager tasking as given Achievements Three merit raises and one promotion.

Administrative Assistant/Reception - Per Diem

• Jun 2010 - Jan 2013

Reception area responsibilities such as: -multi-line phone assistance -checking patients in and directing patient flow -insurance eligibility, verification and payment. Also, clerical duties as needed such as: -organizing and prepping charts for back of office staff -completing end of day transactions log and payment receipts -Converting patient electronic charts from old system to new EMR Achievements Successful conversion of the office's Electronic Medical Record Reception area responsibilities such as: -multi-line phone assistance -checking patients in and directing patient flow -insurance eligibility, verification and payment. Also, clerical duties as needed such as: -organizing and prepping charts for back of office staff -completing end of day transactions log and payment receipts -Converting patient electronic charts from old system to new EMR Achievements Successful conversion of the office's Electronic Medical Record