Siddig Ibrahim

Technical Support Specialist at Jumbo Force (Jumbo Manpower Services LLC)
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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Credentials

  • Data Analysis foundation
    Google
    Oct, 2023
    - Nov, 2024
  • Cisco Network and Devices
    Coursera
    Sep, 2023
    - Nov, 2024
  • Information security foundation
    Dubai Electricity & Water Authority - DEWA
    Jan, 2023
    - Nov, 2024
  • Introduction to business data analysis
    Udemy
    Jan, 2023
    - Nov, 2024
  • Application Experience Management
    Nexthink
    Nov, 2022
    - Nov, 2024

Experience

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Technical Support Specialist
      • May 2021 - Present

      Working at DEWA project, Working at DEWA project,

    • United Arab Emirates
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Support Specialist
      • Jan 2020 - May 2021

      Working in MOHAP Project Working in MOHAP Project

    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Technical Support Specialist
      • Aug 2018 - Jan 2020

      Apple Project Apple Project

    • Saudi Arabia
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Jan 2018 - Jun 2018

    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • Customer Service Agent
      • Feb 2015 - Oct 2017

      ENBD, ENBD,

    • Sales Executive
      • Oct 2013 - Mar 2014

      • Reviewing customer requirements and ensuring that they are met. • Setting standards for quality as well as health and safety. • Making sure that manufacturing or production processes meet international and national standards. • Defining quality procedures in conjunction with operating staff. • Setting up and maintaining controls and documentation procedures. • Monitoring performance by gathering relevant data and producing statistical reports. • Preparing clear explanatory documents such as customers' charters. Show less

    • Sales Representative
      • 2011 - 2012

      • Build and deliver sales volume, distribution and market share with modern trade customers. • Develop and maintain new and existing customers’ accounts, monitor sales orders and ensure on time deliveries • Managing, delivering and reporting on the sales plans. • Actively identifying new areas of sales opportunities develop sales leads and secure sales to meet income targets. • Build and deliver sales volume, distribution and market share with modern trade customers. • Develop and maintain new and existing customers’ accounts, monitor sales orders and ensure on time deliveries • Managing, delivering and reporting on the sales plans. • Actively identifying new areas of sales opportunities develop sales leads and secure sales to meet income targets.

Education

  • Aptech Computer Education
    Advanced Diploma in Software Engineering, Computer Software Engineering
    2010 -

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