Siddhartha Chatterjee

Vice President Of Product Management at Acqueon
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Contact Information
us****@****om
(386) 825-5501
Location
IN
Languages
  • Hindi Limited working proficiency
  • Bengali Limited working proficiency
  • English Full professional proficiency
  • Tamil Elementary proficiency

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5.0

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Madhavan Srinivasan

Siddhartha (Sid) is known to me for over 15 years and worked with me at Servion. He is a very sharp individual who is technically savvy and handled multiple roles. He excelled as a developer, Pre-sales consultant and product manager and has been a great asset to the company. One of his strongest points is his ability to understand client requirements and come up solutions that are optimal an effective. I always admired the clarity of thought and boldness to express without fear and it helped him to be different from the crowd.

Rangarajan Madanagopalan

Siddharth and I have worked together for close to two decades. Sid is one of the brightest technologists I have come across. He evolved from a software engineer to a solution architect to a technology evangelist over these years. His ability to learn a new technology form scratch and apply it to business solutions is amazingly good and he can do it in matter of days. Sid is hugely credible and incredible in front of global customers.

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Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Vice President Of Product Management
      • Dec 2021 - Present

    • Vice President - Solutions & Customer Success
      • Jan 2021 - Nov 2021

      Customer Success for Amazon Connect line of business

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Vice President - Solution Architect Group
      • Apr 2019 - Dec 2020

      Solution Architect complex cloud deals, architect Amazon Connect solutions and digital technologies of AI and Contact Center Intelligence (CCI)

    • Vice President - Emerging Technology
      • May 2017 - Mar 2019

      Part of Emerging Technology Group (ETG) within Servion to take new Digital Customer Experience offerings into the market. Work with technologies like RPA (Robotic Process Automation), AI (Artificial Intelligence) based Chat Bots, Voice Bots, Conversational IVR, Voice Biometrics, Speech Analytics, Interaction Analytics, Customer Journey Analytics, etc. Also, am responsible to build the competency for AWS, specifically Amazon Connect within the organization.

    • Vice President - Head Solution Consulting
      • Jul 2015 - Apr 2017

      Manage Contact Center Pre Sales for Servion. Head the Solution consulting group and support sales for selling USD 50+ million across geographies.

    • AVP - Head Solution Consulting
      • Jan 2014 - Jun 2015

      Globally manage Pre Sales

    • Assistant Vice President - Head Regional Solution Consulting
      • May 2013 - Dec 2013

      Responsible for Pre Sales consulting for the SARC region, additionally managing the Pre Sales team across various regions

    • United States
    • Software Development
    • 100 - 200 Employee
    • Assistant Vice President - Sales and Business Development
      • Apr 2012 - Apr 2013

      Responsible and carrying sales numbers for the Asia Pacific, Middle East and African market.Also manage specific account globally.

    • Director - World Wide Channels
      • Apr 2010 - Mar 2012

      Managing Sales numbers for Product Sales as well as managing channel partners globally at Acqueon a subsidary of Servion

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Group Product Manager
      • Apr 2009 - Mar 2010

      Product Manager role in analyzing markets, competition and creating roadmaps and managing releases.Handling a product management team including functions of Pre Sales, partner management and marketing.Carrying product Sales numbers.

    • Product Manager
      • Apr 2008 - Mar 2009

      Role of Product Manager, Managing Product Market Releases, creating roadmaps.Carrying Product Sales Number, also responsible for Products Pre Sales and Marketing activities

    • Manager Pre Sales
      • Apr 2006 - Mar 2008

      Managing Pre Sales role for Products, customer facing pre sales role and also creating collaterals

    • Project Technical Manager
      • Apr 2005 - Mar 2006

      Managing multiple technical teams for product deliveries, having 3 team leads directly reporting in, participating in design decisions

    • Team Lead
      • Apr 2004 - Mar 2005

      Leading a single product team, technical lead with participating in designs, team management as well as developing components

    • Lead Engineer
      • Apr 2002 - Mar 2004

      Lead software Engineer, hardcore development in contact center based applications

    • Software Engineer
      • May 2000 - Mar 2002

      Software developer

Education

  • SRM Engineering College
    BE, Electronics & Communications
    1996 - 2000
  • Delhi Public School - R. K. Puram
    School, School
    1990 - 1996

Community

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